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- Tasks: Gain hands-on experience while studying for a fully funded BSc Hons degree.
- Company: Leading financial institution in Northern Ireland with a focus on customer operations.
- Benefits: Starting salary of £25,000, 22 days annual leave, and flexible benefits.
- Why this job: Kickstart your career with a permanent position and valuable qualifications.
- Qualifications: Excellent customer service skills and ability to balance work and study.
- Other info: Supportive environment aimed at personal growth and well-being.
The predicted salary is between 25000 - 25000 £ per year.
A leading financial institution in Northern Ireland is looking for applicants for its Higher-Level Apprenticeship program. This role combines hands-on experience with a fully funded BSc Hons degree in Leading on Customer Operations. Ideal candidates will display excellent customer service skills and the ability to balance work and study.
The apprenticeship offers a permanent position with a starting salary of £25,000, 22 days annual leave, and various flexible benefits, all aimed to support your personal growth and well-being.
Funded Degree Apprenticeship in Customer Operations employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funded Degree Apprenticeship in Customer Operations
✨Tip Number 1
Network like a pro! Reach out to current or past apprentices in customer operations. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service skills shine through in real-life situations. We want to see your personality!
✨Tip Number 3
Show your enthusiasm for the role! Research the company and be ready to discuss why you’re excited about combining work with study. It’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Funded Degree Apprenticeship in Customer Operations
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Balance is Key: Since this role involves juggling work and study, let us know how you manage your time effectively. We love to see candidates who can balance multiple responsibilities, so share your strategies for staying organised.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific apprenticeship. We appreciate when candidates show they’ve done their homework about our company and the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Danske Bank
✨Know Your Customer Operations
Make sure you understand the basics of customer operations and what it means in a financial context. Research the company’s approach to customer service and be ready to discuss how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Balance Work and Study
Since this apprenticeship involves juggling work and study, be prepared to discuss how you plan to manage your time effectively. Share any strategies you’ve used in the past to balance multiple commitments, as this will show your potential employer that you’re ready for the challenge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for personal growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
