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For Companies At a Glance
- Tasks: Gain hands-on experience while studying for a fully funded BSc Hons degree.
- Company: Join a leading financial institution in Northern Ireland.
- Benefits: Starting salary of £25,000, 22 days leave, and flexible benefits.
- Why this job: Kickstart your career with a permanent role and valuable qualifications.
- Qualifications: Excellent customer service skills and ability to balance work and study.
- Other info: Perfect opportunity for personal growth and well-being.
The predicted salary is between 25000 - 25000 £ per year.
A leading financial institution in Northern Ireland is looking for applicants for its Higher-Level Apprenticeship program. This role combines hands-on experience with a fully funded BSc Hons degree in Leading on Customer Operations. Ideal candidates will display excellent customer service skills and the ability to balance work and study.
The apprenticeship offers a permanent position with a starting salary of £25,000, 22 days annual leave, and various flexible benefits, all aimed to support your personal growth and well-being.
Locations
Funded Degree Apprenticeship in Customer Operations in Derry, Londonderry employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funded Degree Apprenticeship in Customer Operations in Derry, Londonderry
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in the role and how it fits into your career goals. This will help you stand out as a candidate who’s not just looking for any job, but specifically this one!
✨Tip Number 2
Practice your customer service skills! Since this apprenticeship is all about leading on customer operations, we suggest you prepare examples of how you've handled customer interactions in the past. Think about what went well and what you learned from those experiences.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former apprentices at the institution to get insider tips. They can provide valuable insights that could give you an edge during the application process.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this amazing opportunity.
We think you need these skills to ace Funded Degree Apprenticeship in Customer Operations in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Balance is Key: Since this role involves juggling work and study, let us know how you manage your time effectively. We’re keen to hear about any strategies you use to keep everything on track while still delivering great results.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specifics of the apprenticeship. We love seeing candidates who take the initiative to align their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Danske Bank
✨Know Your Customer Operations
Make sure you understand the basics of customer operations and how they apply to the financial sector. Research the company’s approach to customer service and be ready to discuss how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to handle various customer scenarios.
✨Balance Work and Study
Since this role involves juggling work and a degree, be prepared to discuss how you plan to manage your time effectively. Share any strategies you’ve used in the past to balance multiple commitments, showing that you’re ready for the challenge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for personal growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
