Head of Personal Customer Growth TLNT1_NI in Belfast

Your role: Head of Personal Customer Growth

Please note that we are unable to provide visa sponsorship for this role. Applicants must already have the legal right to work in the UK. Relocation assistance is not available, and any costs associated with relocating will be the responsibility of the successful candidate. Interviews and presentations will be held W/C 17th August.

Why you'll want to work with us: At Danske Bank, we're driven by a clear purpose: to help customers, colleagues, and society thrive. We believe that what we do genuinely makes a positive difference and that our culture and ways of working create a unique place to grow your career. This includes investing in our people's personal growth and wellbeing to ensure everyone feels that they belong and are set up for success. We are very proud of our external recognition which includes being rated by Best Companies as a 3-star World Class Organisation to work for, as a Top 10 Best Company to Work for in the UK and as #1 in the UK Financial Services sector and #1 in Northern Ireland! We value diversity in its broadest sense which we know makes us stronger as a business and invites all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day. Driving sustainability is a key strategic priority for us. We're proud to have achieved the highest level in the Northern Ireland Environmental Benchmarking Survey by Business in the Community (BITC) for the seventh consecutive year. We're passionate about giving back to the communities in which we live and work. There are lots of ways you can get involved, such as fundraising for our charity partner (Include Youth), visiting schools to teach young people about money and budgeting, volunteering with a local food bank, planting trees, and so much more. So, if you share our values and enthusiasm and all of what we stand for resonates with you, then you will find a home at Danske Bank.

Your benefits: There's much more to working at Danske Bank than just a salary but for this role we are offering a competitive salary with a car allowance/car option in addition. We want to be a workplace in which our colleagues can succeed and feel empowered through all stages of their career and life. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone's circumstances are different, and our benefits can be tailored to your needs. For example, if you want to buy more holidays or need to avail of medical treatment, then we have a range of benefits for you. And if you want to make your money go further, our Danske Discounts offering is just for you. With non-stop discounts, this is the perfect perk for all colleagues. If the gym is of interest to you can also avail of savings on gym membership.

The Role: As Head of Personal Customer Growth, you will be a key member of the Personal Banking Leadership Team with specific responsibility for Personal Customer growth, ensuring delivery of good outcomes in all aspects of their banking relationships with us. You'll use data insights and market understanding to develop customer-led growth strategies, drive targeted engagement and deliver commercial outcomes. If you're excited by the opportunity to shape customer growth at scale, this role gives you the platform to make a real impact. As Head of Personal Customer Growth, you'll influence the future direction of Personal Banking, use data and insight to unlock new opportunities, and work with talented teams across the Bank to create better, more personalised experiences for customers, while building your career in one of Northern Ireland's most highly regarded employers.

Key responsibilities: You will influence our customer strategy for personal banking customers, developing segment-specific approaches that align to the customer lifecycle, proposition and changing customer needs. You'll be responsible for driving the Personal Banking commercial agenda, continuously monitoring performance against strategic objectives.

About Us: Danske Bank is the trading name of Northern Bank Ltd, one of the largest banks in Northern Ireland and an autonomous subsidiary of Danske Bank Group. We've been helping people and businesses achieve their ambitions for over 200 years. Today, we serve the needs of our personal and business customers through our branches, our regional business centres, telephone banking and a wide range of digital banking channels. We want to be the best bank in Northern Ireland for our customers, colleagues, partners and society.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.