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- Tasks: Provide top-notch customer service and assist with banking and digital queries.
- Company: Leading financial institution in Northern Ireland with a supportive culture.
- Benefits: Starting salary of £22,000, 32 days leave, and flexible benefits.
- Why this job: Join a collaborative team and grow your career in the finance sector.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great opportunities for personal and professional development.
The predicted salary is between 22000 - 30800 £ per year.
A leading financial institution in Northern Ireland seeks Customer Service Advisers to join their branch network. You will provide outstanding customer service, assist with banking queries, and help customers with digital questions. This role offers excellent opportunities for growth with a supportive and collaborative culture.
The starting salary is £22,000 with 32 days of leave annually, including bank holidays. Flexible benefits are also offered, making it a great place to work.
Branch Customer Adviser – Growth, Community & Perks in Belfast employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Adviser – Growth, Community & Perks in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at local events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky banking queries or digital questions. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Show your enthusiasm for growth! During interviews, talk about your career aspirations and how you see yourself evolving within the company. They love candidates who are keen to develop and contribute to their supportive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that role as a Branch Customer Adviser.
We think you need these skills to ace Branch Customer Adviser – Growth, Community & Perks in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to help customers, as this role is all about providing outstanding service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what you can bring to the table in a few well-crafted sentences.
Tailor Your Application: Make sure to customise your application for the Branch Customer Adviser role. Mention specific skills or experiences that relate to banking queries and digital assistance, as these are key parts of the job we’re looking to fill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Danske Bank
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss how you've handled queries in the past. Think of specific examples where you went above and beyond for a customer, as this will show your commitment to outstanding service.
✨Familiarise Yourself with Digital Banking
Since the role involves assisting customers with digital questions, make sure you understand the basics of online banking. Be prepared to explain common digital banking features and how you would help someone who is struggling with them.
✨Show Enthusiasm for Growth Opportunities
This position offers excellent growth potential, so express your eagerness to develop within the company. Share your career aspirations and how you see yourself contributing to the team’s success in the long run.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the branch culture and the support provided for personal development. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.
