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- Tasks: Manage customer queries and provide info on banking products.
- Company: Leading financial institution in Northern Ireland with an award-winning team.
- Benefits: Entry salary of £22,000, 32 days leave, and flexible benefits.
- Why this job: Join a supportive team and enjoy great career progression opportunities.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Dynamic work environment focused on employee growth and satisfaction.
The predicted salary is between 22000 - 30800 £ per year.
A leading financial institution in Northern Ireland is seeking Customer Service Advisers to join their award-winning team. The role involves managing customer queries and providing information on banking products. With an entry salary of £22,000 and 32 days leave per year, the company emphasizes career progression and offers various flexible benefits tailored to employee needs. The ideal candidate will have strong customer service experience and communication skills.
Branch Customer Advisor – Northern Ireland | Growth & Benefits in Bangor employer: Danske Bank
Contact Detail:
Danske Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Advisor – Northern Ireland | Growth & Benefits in Bangor
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local events. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and showcase your communication skills. We want to see how you shine under pressure!
✨Tip Number 3
Research the company’s products and services. Knowing what they offer will help us tailor our answers during the interview and show that we’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Branch Customer Advisor – Northern Ireland | Growth & Benefits in Bangor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Branch Customer Advisor role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Knowledge: Do a bit of research on our banking products and services. Mentioning specific products in your application can show us that you’re genuinely interested in the role and ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Danske Bank
✨Know Your Stuff
Before the interview, make sure you’re familiar with the financial institution's products and services. Brush up on common banking queries and how to handle them. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability to manage customer queries effectively.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering potential questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about career progression opportunities or the flexible benefits mentioned in the job description. This shows that you’re not just interested in the job, but also in how you can grow within the company.
