AI Solutions Engineer in Belfast

At Danske Bank, we’re driven by a clear purpose: to help customers, colleagues, and society thrive. We believe what we do genuinely makes a positive difference and our culture and ways of working create a unique place to grow your career. This includes investing in our people’s personal growth and wellbeing to ensure everyone feels that they belong and are set up for success.

We are proud of our external recognition which includes being rated by Best Companies as a 3‑star World Class Organisation to work for, a Top 10 Best Company to Work for in the UK, and #1 in the UK Financial Services sector and #1 in Northern Ireland. We value diversity in its broadest sense and invite all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day.

Driving sustainability is a key strategic priority for us. We’re proud to have achieved the highest level in the Northern Ireland Environmental Benchmarking Survey by Business in the Community (BITC) for the seventh consecutive year. We’re passionate about giving back to the communities in which we live and work. There are many ways you can get involved, such as fundraising for our charity partner Include Youth, visiting schools to teach young people about money and budgeting, volunteering with a local food bank, planting trees, and more.

In addition to a competitive salary, we offer an attractive range of flexible benefits centered on wellness, financial, psychological, physical, and social. Benefits can be tailored to your needs – for example, you can purchase more holidays or avail of medical treatment, use Danske Discounts for savings on gym memberships and a salary‑sacrifice car benefit where eligible.

As an AI Solutions Engineer reporting to the Data and Analytics Delivery Manager and working with Data Scientists in both Danske Bank UK and Europe, you will drive the revolution of our AI initiatives. You will innovate and deploy leading‑edge solutions on platforms like MS Azure and AWS, work on knowledge assistants and agents, leverage OpenAI and Anthropic models, and contribute to proof‑of‑concept projects that shape our ecosystem’s future. You will work on robust AI applications, ensuring seamless integration with CI/CD pipelines, master cloud infrastructure by blending AWS with non‑AWS solutions, and tackle financial services industry challenges.

You will collaborate with cross‑functional teams, including AI teams within the wider Danske Bank organisation, to utilise pre‑built infrastructure, driving impactful and dynamic AI projects that deliver bespoke solutions and advance our strategic goals.

What you will do:

• Understand organisational and financial services challenges and spearhead how integrating AI capabilities can lead to successful solutions.
• Design and implement cloud‑based solutions, focusing on deploying AI agents and knowledge bots within the AWS and Microsoft technology stack.
• Deliver robust software engineering solutions that meet business requirements and enhance system performance.
• Display strong stakeholder management and influence through consistent collaboration to understand needs and translate them into technical requirements.
• Implement monitoring systems to track AI model performance in production and perform regular maintenance to ensure reliability and accuracy.
• Ensure AI solutions adhere to ethical guidelines and best practices, including fairness, transparency, and accountability.
• Maintain thorough documentation of AI projects and provide regular reports on progress, challenges, and outcomes to relevant stakeholders.
• Provide training and mentorship to junior team members and other departments to build AI literacy and capabilities.
• Display strong communication skills by liaising with data scientists, data engineers, and architects.
• Utilise productivity and organisational skills through timely completion and accuracy of process documentation.
• Ensure projects are delivered at pace, aligning with the bank’s strategic objectives, demonstrating agility and problem‑solving skills to overcome challenges.

What skills & experience will you need?

• Proven ability to implement infrastructure and models that support key business deliveries and objectives.
• Ability to adapt to new or emerging technologies and methodologies, demonstrated through ongoing professional development and training.
• Ability to produce complete and accurate documentation of processes, evaluated through reviews and usage metrics.
• Ability to foster an environment of continuous improvement, contributing to innovative solutions and initiatives within AI practices aligned to business goals.
• Experience in enhancing AI model accuracy, efficiency and predictive capabilities, with demonstrable performance metrics.

Preferred:

• Bachelor’s degree in Computer Science or Software Engineering.
• Experience deploying AI within AWS and MS Azure.
• Experience using Docker, Airflow and Openshift.
• Data science model review, code refactoring, model optimisation, containerisation, deployment, versioning, monitoring of model quality and non‑functional requirements.

How we work:

We believe we are “Better when Together” and want to balance the benefits of teaming up in person with flexible working where possible. For roles that offer a hybrid option, we ask colleagues to attend their base location a minimum of 3 days a week to connect, collaborate and learn together. The other 2 days can be worked from home or another bank location. Some roles are customer‑facing, so hybrid working isn’t appropriate.

Equal Opportunity:

We are proud to be an equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity, including neurodiversity.

If you have a disability, long‑term health condition or additional need that requires accommodation during any stage of the recruitment process, please advise us in your CV and a member of the team will be in touch to discuss.