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- Tasks: Lead a team, manage properties, and ensure legal compliance in block management.
- Company: Martyn Gerrard is a well-established estate agency in North London, covering all property aspects.
- Benefits: Enjoy a competitive salary, private medical insurance, and 28 days of holiday including your birthday off.
- Why this job: This role offers career growth, a supportive environment, and the chance to make a real impact.
- Qualifications: 2 years of experience in block management and a desire to succeed are essential.
- Other info: Full-time position with Monday to Friday hours based in Finchley Central.
The predicted salary is between 42000 - 63000 £ per year.
Are you an experienced Block Management Team Leader, with good people management skills, who is ready to take the next step in your career?
The role of Block Management Team Leader is to lead our Block Management team, and develop new business. It is our intent to develop this role into a role of Head of Block Management in the coming years.
About The CompanyMartyn Gerrard is a long established, professional estate agency operating in the North/North West London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Companys, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements.
The Block Management Department efficiently manages approximately 90 residential Blocks. In addition to the Block Management Team Leader, it employs 4 Block Managers and 2 Block Management Accounts Assistants.
The RoleAs the Block Management Team Leader, you will be leading the team as well as actively pursuing leads to increase our portfolio. You will also be responsible for a small portfolio of properties directly.
The Block Management Team Leader will have the overall responsibility to make sure all our Blocks meet the legal requirements.
You will receive all the support you need to grow and develop.
Responsibilities
Manage a team of 4 Block Managers
Be involved in new business tenders and presentations
Ensure adherence to lease agreements by all parties, managing lease extensions and variations.
Oversee the calculation, collection, and allocation of service charges, ensuring transparency and efficiency.
Coordinate routine and emergency repairs, manage contractors, and ensure high standards of property upkeep.
Conduct regular inspections and risk assessments to ensure properties meet all health and safety regulations.
Prepare and manage annual budgets, provide financial reporting, and oversee reserve funds for long-term maintenance.
Serve as the primary contact for leaseholders, addressing their queries, concerns, and disputes.
Organise and lead annual general meetings, presenting financial and operational updates to leaseholders.
Stay current with property-related laws and ensure compliance.
Handle and mediate disputes, with a focus on resolution.
Oversee projects, including managing Section 20 consultations and ensuring projects are completed within budget and on schedule.
Provide excellent customer service and effective communication, ensuring leaseholders receive timely, clear, and helpful information.
Requirements
MTPI/ATPI qualified or committed to acquire the qualification
2 years experience in a Residential Block Management Team Leader position
A desire and drive to succeed
High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward
Attention to details
Ability to work under pressure to clear deadlines
Full driving licence
IT literacy
What We Offer
A competitive salary
Working hours Monday to Friday 9am to 5.30pm based in Finchley Central
An opportunity to learn and gain formal qualifications if required
Private medical insurance
Career development opportunities
28 days of holiday including bank holidays
Your birthday off
Additional days of holiday for long service
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Block Management Team Leader employer: Dansk Sprængnings Service
Contact Detail:
Dansk Sprængnings Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Management Team Leader
✨Tip Number 1
Network with professionals in the property management sector. Attend local industry events or join relevant online forums to connect with others who may have insights or leads on the Block Management Team Leader role.
✨Tip Number 2
Research Martyn Gerrard and their approach to block management. Understanding their values and management style will help you tailor your conversations during interviews and demonstrate your alignment with their goals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling conflicts. Highlight specific examples where you've successfully led a team or resolved disputes, as these skills are crucial for the Block Management Team Leader position.
✨Tip Number 4
Stay updated on property-related laws and regulations. Being knowledgeable about current legislation will not only boost your confidence but also show potential employers that you're proactive and committed to compliance.
We think you need these skills to ace Block Management Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in block management and people management. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your qualifications align with the responsibilities of the Block Management Team Leader position and your commitment to professional development.
Showcase Relevant Qualifications: If you have MTPI/ATPI qualifications or are committed to obtaining them, make this clear in your application. Highlight any additional training or certifications that relate to property management or customer service.
Demonstrate Problem-Solving Skills: Provide examples in your application of how you've successfully handled conflicts or challenges in previous roles. This will showcase your emotional intelligence and ability to manage disputes effectively.
How to prepare for a job interview at Dansk Sprængnings Service
✨Showcase Your Leadership Skills
As a Block Management Team Leader, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight your ability to motivate and develop others.
✨Demonstrate Industry Knowledge
Familiarise yourself with current property laws and regulations relevant to block management. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities involved.
✨Prepare for Conflict Resolution Scenarios
Given the nature of the role, you may face disputes or conflicts. Prepare examples of how you've handled difficult situations in the past, focusing on your emotional intelligence and problem-solving skills.
✨Emphasise Your Attention to Detail
Block management requires meticulous attention to detail, especially when it comes to financial reporting and compliance. Be ready to discuss how you ensure accuracy in your work and how this has positively impacted your previous roles.
