National Account Manager - ecomm in London

National Account Manager - ecomm in London

London Full-Time On-site
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Short Intro and About the Job

Introduction & Job Detail:

Deliver the E-Commerce plan for profitable growth and excellent execution through ASDA, Morrisons & Boots. Developing and nurturing key contacts as well as leading internal cross-functional teams to help create and deliver the company strategy.

Role Details

Customer Performance

  • Ownership & delivery of profitable growth for both Danone and the customers through agreed Joint Business & media plans
  • Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share)

Stakeholder relationships:

  • Deliver clarity of online sale performance tracking and ROI assessment of media plans
  • Build and deliver annual customer plans in partnership with Account teams
  • Own and develop Danone’s ecommerce networks to be customer strategic partners
  • Influencing and collaborating with Danone Digital shelf and Retail Activation team to ensure content and media creatives are relevant for the channel

Customer Management

  • Management of key external relationships to ensure maximum value delivered to Danone from investment
  • Lead the building and execution of our customer specific plans for ASDA, Morrisons & Boots
  • Relationship management of retail eCommerce teams
  • Ensure we are the ‘supplier of choice’ by understanding best in class ways of working and consistently delivering category lead insight

Retail Execution

  • Managing our external media agency to execute the Digital Commerce media strategy
  • Monitoring, delivery and execution of PICOS and taxonomy improvements
  • Performance Reporting across RSV, NS, MS & Participation Rate

About You

About you

Leadership Expectations

  • Thinks beyond scope before making decisions that can impact others.
  • Able to work autonomously to find solutions to challenges
  • Able to build their network and can engage others through clear communication

Functional capabilities

  • Good commercial acumen with clear examples of strong P&L management
  • Ability to deliver a demand led JBP including ROI measurement
  • Ability to use questioning and listening to gain true needs of customer
  • Ideally an understanding of Digital and eCommerce platforms

Please note that the salary on offer here is between £50,000 - £60,000 + bonus & benefits

About Us, We offer and What's next

About Us:

At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.

We have a range of flexible benefits and excellent rewards, click here to find out more: https://careers.danone.com/uki/en/Why-Danone/our-learning---rewards.html

Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.

The closing date for applications is 09/11/26, you will therefore hear about your application after this date

National Account Manager - ecomm in London employer: Danone

Danone is an exceptional employer, committed to fostering a culture of inclusivity and sustainability while driving meaningful change in the health and nutrition sector. With a flexible benefits package tailored to individual needs, opportunities for professional growth, and a collaborative work environment, employees are empowered to thrive both personally and professionally. Located in the UK, Danone offers a unique chance to be part of a certified B-Corp that prioritises long-term strategic thinking and authentic leadership, making it an ideal place for those looking to make a significant impact.

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Contact Details:

Danone Recruitment Team