Short Intro and About the Job
Introduction & Job Detail:
Deliver the E-Commerce plan for profitable growth and excellent execution through ASDA, Morrisons & Boots. Developing and nurturing key contacts as well as leading internal cross-functional teams to help create and deliver the company strategy.
Role Details
Customer Performance
- Ownership & delivery of profitable growth for both Danone and the customers through agreed Joint Business & media plans
- Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share)
Stakeholder relationships:
- Deliver clarity of online sale performance tracking and ROI assessment of media plans
- Build and deliver annual customer plans in partnership with Account teams
- Own and develop Danone’s ecommerce networks to be customer strategic partners
- Influencing and collaborating with Danone Digital shelf and Retail Activation team to ensure content and media creatives are relevant for the channel
Customer Management
- Management of key external relationships to ensure maximum value delivered to Danone from investment
- Lead the building and execution of our customer specific plans for ASDA, Morrisons & Boots
- Relationship management of retail eCommerce teams
- Ensure we are the ‘supplier of choice’ by understanding best in class ways of working and consistently delivering category lead insight
Retail Execution
- Managing our external media agency to execute the Digital Commerce media strategy
- Monitoring, delivery and execution of PICOS and taxonomy improvements
- Performance Reporting across RSV, NS, MS & Participation Rate
About You
About you
Leadership Expectations
- Thinks beyond scope before making decisions that can impact others.
- Able to work autonomously to find solutions to challenges
- Able to build their network and can engage others through clear communication
Functional capabilities
- Good commercial acumen with clear examples of strong P&L management
- Ability to deliver a demand led JBP including ROI measurement
- Ability to use questioning and listening to gain true needs of customer
- Ideally an understanding of Digital and eCommerce platforms
Please note that the salary on offer here is between £50,000 - £60,000 + bonus & benefits
About Us, We offer and What's next
About Us:
At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.
We have a range of flexible benefits and excellent rewards, click here to find out more: https://careers.danone.com/uki/en/Why-Danone/our-learning---rewards.html
Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.
The closing date for applications is 09/11/26, you will therefore hear about your application after this date
National Account Manager - ecomm in London employer: Danone
Danone is an exceptional employer, committed to fostering a culture of inclusivity and sustainability while driving meaningful change in the health and nutrition sector. With a flexible benefits package tailored to individual needs, opportunities for professional growth, and a collaborative work environment, employees are empowered to thrive both personally and professionally. Located in the UK, Danone offers a unique chance to be part of a certified B-Corp that prioritises long-term strategic thinking and authentic leadership, making it an ideal place for those looking to make a significant impact.