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- Tasks: Manage client accounts, ensuring top-notch service and support for business growth.
- Company: Join a stable company with a dynamic and supportive team culture.
- Benefits: Competitive salary and career development opportunities in client services.
- Why this job: Perfect for proactive individuals looking to thrive in a fast-paced environment.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Excel.
- Other info: Central location in Grays with easy transport access.
The predicted salary is between 28800 - 43200 £ per year.
Prism-7 resourcing are seeking a dedicated Client Service Executive to manage the day-to-day operation of designated client activity, provide executive cover across a portfolio of accounts, and support Account Managers and the wider Client Services team. This role is pivotal in ensuring high-quality service delivery, maintaining client relationships, and supporting business growth. Excellent opportunity to work within a very stable environment with potential for internal progression.
Key Responsibilities- Develop and maintain strong business relationships with clients, ensuring their instructions are actioned promptly and accurately.
- Take ownership of designated accounts, including stock reporting, invoicing, attending meetings, and monitoring productivity and service quality.
- Identify opportunities for business development and contribute to revenue growth.
- Provide executive cover across accounts, supporting smooth operation of the Client Services team.
- Liaise with Account Managers and colleagues to ensure timely invoicing and achievement of target margins.
- Prepare data, correspondence, and mailing requirements for clients as needed.
- Follow company work schedules, workflow procedures, and data input standards to ensure consistent and efficient service.
- Maintain high standards of customer service and quality across all areas of operation.
- Perform any other duties as required to support the team and business objectives.
- Strong communicator with excellent call-handling and IT skills; confident taking responsibility across a variety of tasks.
- Energetic, agile, and able to act quickly under pressure in a multi-tasking environment.
- Team player capable of working independently or collaboratively.
- Proactive, enthusiastic, and able to take ownership of accounts and initiatives.
- Highly attentive to detail and accuracy, even with routine tasks.
- Strong Excel skills and a keen aptitude for learning new systems and processes.
- Competitive salary
- Opportunity to work within a dynamic and supportive team
- Career development opportunities in client services and account management
- Central location in Grays with easy access to transport links
If you are proactive, client-focused, and thrive in a fast-paced environment, this is an excellent opportunity to develop your career in client services. Monday to Friday: 8.30am-5pm. If you are interested, please contact us and you will be contacted at the earliest convenience.
Client Service Executive in Grays employer: DANKEE GROUP LTD T/A Prism 7 Resourcing
Contact Detail:
DANKEE GROUP LTD T/A Prism 7 Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive in Grays
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your communication skills! As a Client Service Executive, you'll need to be a strong communicator. Role-play with friends or family to get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Service Executive in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Service Executive role. Highlight your experience in managing client relationships and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your proactive approach and ability to thrive under pressure, as these are key for us.
Showcase Your Skills: We love seeing strong communication and IT skills! Make sure to include examples of how you've used these in past roles, especially in a client-facing capacity. If you’ve got Excel skills, flaunt them – they’re a big plus for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at DANKEE GROUP LTD T/A Prism 7 Resourcing
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and how the Client Service Executive role fits into maintaining those relationships. This will show your proactive approach and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a strong communicator is key for this role, prepare examples of how you've successfully handled client interactions in the past. Be ready to discuss specific situations where your communication made a difference in service delivery or client satisfaction.
✨Demonstrate Your Multi-Tasking Ability
The job requires agility and the ability to juggle multiple tasks. Think of instances where you've managed several responsibilities at once, especially under pressure. Highlight your organisational skills and how you prioritise tasks to ensure everything runs smoothly.
✨Be Ready to Discuss Business Development
Since identifying opportunities for business growth is part of the role, come prepared with ideas on how you could contribute to revenue growth. This could be through improving client relationships or suggesting new services that could benefit clients.
