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- Tasks: Inspect and service medical products while ensuring top-notch customer service.
- Company: Join a leading healthcare service company focused on safety and quality.
- Benefits: Enjoy a competitive hourly wage, flexible schedule, and job stability.
- Why this job: Make a real difference in healthcare by ensuring safe waste management.
- Qualifications: A can-do attitude and experience in hands-on, labour-intensive roles.
- Other info: Permanent position with opportunities for growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!
Required Locations: Southampton Medical Center in Franklin, VA AND Southside Regional Medical Center in Petersburg, VA
What will your job involve?
- Work with clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy.
- Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment.
- Maintaining adequate inventory levels of container stock at a location and department level.
- Clear communications and strong relationship management with hospital staff and Daniels staff.
- Communicating and escalating customer issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties.
- Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision.
- Ensuring staging area is neat and orderly after entering and before leaving the facility.
- Standing and walking for a significant part of the day.
- Lifting containers weighing up to 40 lbs.
- Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs.
What are we looking for?
Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time.
Why work for us?
- Job stability – as an essential service to healthcare we are non-seasonal and recession proof.
- Flexible schedule – 2 to 3 days per week, 7am to 3pm.
- Permanent position – This is a permanent role with Daniels Health.
- Competitive salary – This position is offering a rate of $23-25 per hour.
If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!
To find out more of what a day in the life of Field Service Representatives looks like visit - https://www.danielshealth.com/field-service
Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Part-Time Field Service Representative (26 hours per week) - 5631 in Richmond employer: Daniels Health
Contact Detail:
Daniels Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Field Service Representative (26 hours per week) - 5631 in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Daniels Health. Understand their mission and values, especially how they contribute to healthcare safety. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. Focus on how your previous experiences align with the hands-on nature of the Field Service Representative role.
✨Tip Number 3
Show off your can-do attitude! During the interview, share specific examples of how you've tackled challenges in past jobs. Highlight your commitment to customer service and teamwork, as these are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Daniels Health. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Field Service Representative (26 hours per week) - 5631 in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service Representative role. Highlight any relevant experience you have in customer service or labour-intensive jobs, as this will show us you're a great fit for the position.
Show Your Can-Do Attitude: We love candidates who bring a positive vibe! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your commitment to efficient and timely service.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Daniels Health
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Service Representative. Familiarise yourself with the responsibilities like inspecting and servicing products, maintaining inventory, and working closely with hospital staff. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role involves clear communication and relationship management, be ready to share examples of how you've successfully interacted with customers or colleagues in the past. Highlight your ability to maintain professionalism and positivity, even in challenging situations.
✨Demonstrate Your Can-Do Attitude
The job requires a hands-on approach and a commitment to efficient scheduling. Be prepared to discuss your previous experience in labour-intensive roles and how you tackle challenges with a positive mindset. This will resonate well with the hiring team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges faced by Field Service Representatives. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
