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- Tasks: Manage healthcare client accounts and lead impactful projects for a safer healthcare environment.
- Company: Join Daniels Health, a leader in transforming healthcare safety and sustainability.
- Benefits: Competitive salary, purpose-driven work, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while building strong relationships with clients.
- Qualifications: 5+ years of industry experience and excellent relationship-building skills.
- Other info: Fast-paced environment with a commitment to innovation and sustainability.
The predicted salary is between 60000 - 80000 £ per year.
At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection control expertise, and a fierce commitment to sustainability, we’re redefining what it means to protect frontline workers and the environment. If you’re passionate about purpose-driven work and want to be part of a company that’s making a real impact in healthcare, you’ve just found your next home.
Join Daniels Health as an Account Manager in North Carolina! We’re looking for a driven professional to take ownership of a key market and grow with us. In this role, you’ll manage a portfolio of healthcare clients, deliver outstanding service, and lead impactful projects. You’ll focus on client retention, account development, and uncovering new opportunities—all while building strong relationships and ensuring customer satisfaction.
What you will do:
- Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability.
- Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions.
- Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
- Project Management and problem solving to drive outcomes inter-departmentally for the customer.
- Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education.
- Provide product expertise across our full service offering.
- Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals.
- Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance.
- Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education.
- Support new product installations or new program implementations at a customer site.
- Support strategic customer meetings to communicate best practices, business results and successes.
- Facilitate quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to provide strategic recommendations and process improvements.
Candidate Profile:
- 5+ years of industry experience.
- Strong relationship building skills.
- Hospital services or related service industry experience highly desirable.
- Excellent verbal and written communication skills.
- Strong presentation skills with value based selling confidence.
- Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc.
$70,100 - $90,085 a year
If you’re ready to make a difference in healthcare and thrive in a fast-paced, purpose-driven environment, we want to hear from you!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Account Manager in Richmond employer: Daniels Health
Contact Detail:
Daniels Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Richmond
✨Tip Number 1
Get to know the company inside out! Research Daniels Health and understand their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making a difference in healthcare.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what it’s really like to work there. Plus, they might even give you a heads-up about any upcoming opportunities!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and client retention. Think of specific examples from your past experience that demonstrate your skills and how you can add value to Daniels Health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and contributing to their mission of transforming healthcare safety.
We think you need these skills to ace Account Manager in Richmond
Some tips for your application 🫡
Show Your Passion: When you’re writing your application, let your passion for transforming healthcare shine through. We want to see how your values align with our mission at Daniels Health. Share why you care about making a difference in the industry!
Tailor Your Experience: Make sure to highlight your relevant experience in the healthcare sector. We’re looking for someone who can manage client relationships and drive results, so be specific about your past roles and achievements that relate to this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Avoid fluff and focus on what makes you the perfect fit for the Account Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Daniels Health.
How to prepare for a job interview at Daniels Health
✨Know Your Stuff
Before the interview, dive deep into Daniels Health's mission and values. Understand their approach to healthcare safety and sustainability. This will not only help you answer questions more effectively but also show your genuine interest in their work.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight how these skills can benefit Daniels Health and their clients.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and project management skills. Think of specific scenarios where you had to develop strategies for client retention or account growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's goals, team dynamics, and how they measure success in the Account Manager role. This shows you're not just interested in the job, but also in how you can contribute to their mission.
