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For Companies At a Glance
- Tasks: Drive customer engagement and revenue through innovative marketing strategies.
- Company: Join a renowned company known for its successful customer loyalty programmes.
- Benefits: Full-time role with opportunities for growth and collaboration.
- Why this job: Make a real impact on customer experiences and loyalty initiatives.
- Qualifications: Understanding of customer behaviour and strong communication skills.
- Other info: Fast-paced environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A new exciting opportunity has arisen for a Customer Marketing Executive to join this successful and renowned company, to play a key role in driving customer engagement and revenue.
Customer Marketing Executive Responsibilities
- Lead customer acquisition efforts across multiple touchpoints, including website, in-store, and digital channels
- Develop and execute a robust activity plan to grow loyalty programme and increase customer spend
- Analyse performance metrics, customer insights and market trends to shape effective campaigns
- Use customer feedback and analytics to refine and enhance the loyalty journey, focusing on engagement, retention and satisfaction
- Manage rewards and offers to ensure they align with customer expectations and deliver value
- Monitor the return on investment for all loyalty activities and share regular performance updates with stakeholders
- Develop and manage a communications calendar for loyalty-related initiatives
- Gather and respond to internal and customer feedback to drive ongoing improvements
- Work collaboratively across departments to implement new processes and continuously improve ways of working based on competitor research and team input
- Handle administrative duties such as processing payments and ensuring data is managed securely and ethically
Customer Marketing Executive Skills & Experience
- Solid understanding on customer behaviour and loyalty programme strategies
- Effective communicator with strong stakeholder management skills
- Comfortable working in a fast-paced and ever-evolving environment
- Strong writing, editing and proofreading abilities
- Collaborate mindset with the ability to build relationships across various teams
- Familiarity with CRM tools and loyalty platforms is desirable
Customer Marketing Executive Additional Information
This is a full-time office based role.
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Customer Marketing Executive employer: Danielle Ward Recruitment
Contact Detail:
Danielle Ward Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its customer engagement strategies. Show them you’re not just another candidate; you’re genuinely interested in how they drive loyalty and satisfaction.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs, especially around customer behaviour and loyalty programmes. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Marketing Executive role. Highlight your experience with customer engagement and loyalty programmes, and don’t forget to sprinkle in some relevant metrics to show off your impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer marketing and how your skills align with our needs. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Keep your writing clear and concise, and double-check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep everything organised and ensures your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Danielle Ward Recruitment
✨Know Your Customer Inside Out
Before the interview, dive deep into understanding customer behaviour and loyalty programme strategies. Familiarise yourself with the company's current initiatives and think about how you can contribute to enhancing customer engagement and retention.
✨Showcase Your Communication Skills
As a Customer Marketing Executive, effective communication is key. Prepare examples of how you've successfully managed stakeholder relationships in the past. Be ready to discuss your writing and editing skills, as these will be crucial for developing compelling marketing materials.
✨Be Data-Driven
Brush up on your analytical skills! Be prepared to discuss how you've used performance metrics and customer insights to shape campaigns. Think of specific instances where your data analysis led to successful outcomes, as this will demonstrate your ability to drive results.
✨Collaborate and Innovate
This role requires a collaborative mindset. Come prepared with ideas on how you can work across departments to implement new processes. Highlight any experiences where you've successfully collaborated with teams to improve customer journeys or loyalty programmes.
