Property Manager - Residential PRS

About Daniel Watney

Daniel Watney is a modern, partner-led practice with a focus on exemplary client service.

We offer a diverse range of professional services in placing our clients at the heart of everything we do.

We are innovative and decisive in our thinking, delivering sustainable solutions across the full range of property services.

Established in London for over 160 years, we aim to continually build on our knowledge and industry experience to deliver better outcomes and service levels.

Our people are central to our success.

We foster a culture where individuals are empowered to take ownership, develop lasting client relationships and contribute to the continued growth of the business.

The role

We are looking to recruit a motivated Property Manager to join our residential management team.

The Property Manager will be responsible for managing a portfolio of privately rented properties across London.

The Property Manager will play a key role in ensuring efficient operations, tenant satisfaction, and compliance of our residential assets while delivering excellent service to both landlords and tenants.

This role is ideal for a proactive, commercially astute professional with a thorough understanding of UK landlord and tenant law, property management best practices, and a proven track record in managing residential tenanted properties.

Key responsibilities

• Portfolio Management
• Coordinate and oversee property maintenance, repairs, and refurbishments, working closely with contractors and service providers.
• Manage the full tenancy lifecycle for AST properties – from move-in to move-out.
• Act as a point of contact for tenant queries, support with dispute resolution, and ensure high customer service standards.
• Conduct regular property inspections, record and report findings.
• Review check-out reports and negotiate deposit deductions with tenants.
• Build strong relationships with tenants, contractors, and other stakeholders to ensure smooth operations and continued business growth.
• Rent Collection & Arrears
• Monitor rent payments and pursue arrears in line with company policy.
• Liaise with tenants and guarantors to resolve payment issues.
• Compliance & Legal
• Ensure all properties comply with current legislation (e. g. gas safety, EICRs, EPCs, licensing requirements).
• Keep up to date with changes in housing laws and regulations.
• Maintain accurate records for audits and legal purposes.
• System & Administration
• Maintain up-to-date records using property management software (e. g. Prop Man, Dwellant or similar).

Qualifications and experience

• At least 2 years’ experience in residential property management.
• Strong understanding of legislative requirements in the UK housing market.
• ARLA Propertymark Level 3 or Assoc RICS qualification
• Ability to multitask and manage workload efficiently.
• Experience managing rental income and arrears processes.
• Strong interpersonal skills to engage with tenants and service providers effectively.
• Knowledge of property management software and Microsoft Office suite.

What we offer

• Private healthcare cover with our provider Vitality
• Group Life Insurance cover – equivalent to four times your annual salary
• Payment of your professional membership fees
• Electric car scheme
• Workplace nursery scheme
• Additional annual leave entitlement increasing with length of service

We are committed to ensuring our recruitment process is fair, inclusive and accessible.

We welcome applications from all suitably qualified candidates and will consider reasonable adjustments throughout the process where needed.

If you require any adjustments or support with your application, please let us know.

Any personal data shared with us during recruitment will be used only for recruitment and selection purposes, handled in line with applicable data protection legislation and retained only for as long as necessary.