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- Tasks: Welcome guests with a smile and ensure a fantastic first impression.
- Company: Join a vibrant hotel environment where every day is dynamic.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for guest service.
- Other info: Enjoy a supportive team atmosphere with training and career growth opportunities.
You will be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests' journey, likely being the first and last point of contact they have in our hotel.
Your day to day responsibilities include:
- Greeting every one of our guests with a welcoming smile
- Efficiently helping guests whilst checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel's facilities, offering advice and assistance when necessary
Qualities & Requirements:
As Receptionist, you will be the first person to greet our guests, so you will be key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you. To excel in this position, you will need to be calm under pressure, reacting effortlessly to unexpected circumstances, always taking them in your stride. If you are passionate about providing a great guest experience, are a strong communicator, and provide service with a smile, then this could be the role for you.
Benefits:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Receptionist employer: Daniel Thwaites
Contact Detail:
Daniel Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing the ins and outs of the place will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your greeting! As a Receptionist, your first impression is key. Try rehearsing a warm and welcoming introduction so it feels natural when you meet guests. Remember, a smile goes a long way!
✨Tip Number 3
Show off your communication skills during the interview. Be ready to share examples of how you've handled busy situations or difficult guests in the past. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for the role. Remember, as a Receptionist, you’ll be the first point of contact for our guests, so a friendly tone is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in hospitality and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for before you hit send!
How to prepare for a job interview at Daniel Thwaites
✨Show Your Warmth
As a Receptionist, your warm demeanour is crucial. Practice greeting friends or family with a smile and friendly tone to get comfortable. Remember, first impressions matter, so let your personality shine through!
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s facilities and services before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role. Be ready to discuss how you can upsell rooms and amenities!
✨Stay Calm Under Pressure
Think of scenarios where you might need to handle unexpected situations, like a double booking or a guest complaint. Prepare examples of how you’ve managed stress in the past, showcasing your ability to remain calm and collected.
✨Communicate Clearly
Strong communication is key for this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend to boost your confidence!
