At a Glance
- Tasks: Welcome guests, ensure security, and maintain a clean and inviting property.
- Company: Join a supportive team in a vibrant hospitality environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and health benefits.
- Other info: Full training provided; great opportunities for personal and professional growth.
- Why this job: Perfect for night owls who thrive in dynamic, customer-focused roles.
- Qualifications: Strong communication skills and a reliable, self-motivated attitude.
The predicted salary is between 24000 - 30000 £ per year.
We're looking for a real night owl to be our Night Porter. You will become a vital part of our team providing the warmest of welcomes and exceptional customer service.
Responsibilities
- Checking in late arrivals
- Cleaning the property and setting up meeting/conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
- Stocking up the bars
- General cleaning duties
Our Night Porter plays a crucial role in ensuring the smooth running of our property, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn't mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.
Benefits
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Night Concierge & Property Care Specialist employer: Daniel Thwaites
Join our vibrant team as a Night Concierge & Property Care Specialist, where your role is pivotal in delivering exceptional customer service and maintaining the smooth operation of our property. We offer a supportive work environment with comprehensive training, competitive salary, and generous benefits including enhanced leave and employee discounts, making us an excellent employer for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge & Property Care Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Concierge role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your unique character shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them why you’d be a great Night Porter.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve had to stay calm under pressure or solve problems on the spot. Practising your responses will help you feel more confident when it’s time to chat with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Night Concierge & Property Care Specialist
Some tips for your application 🫡
Show Your Night Owl Spirit:Let us know why you're the perfect fit for a night-time role! Share your experiences that highlight your ability to stay alert and provide exceptional service during those late hours.
Highlight Your Customer Service Skills:We love a warm welcome! Make sure to include examples of how you've gone above and beyond for customers in the past. This will show us you can handle our guests with care and professionalism.
Be Yourself:Personality is key for us! Don’t be afraid to let your unique character shine through in your application. We want to see the real you and how you can contribute to our engaging work environment.
Apply Through Our Website:Ready to join our team? Make sure to apply through our website for the best chance of getting noticed. We can't wait to see your application!
How to prepare for a job interview at Daniel Thwaites
✨Know Your Role
Make sure you understand the responsibilities of a Night Concierge & Property Care Specialist. Familiarise yourself with tasks like checking in late arrivals and ensuring guest security. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key, think of examples from your past experiences where you provided outstanding service. Be ready to discuss how you handle difficult situations and ensure guests feel welcomed and secure.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you’ve successfully dealt with unexpected challenges. Highlight your ability to stay calm under pressure and how you approach problem-solving, as this is crucial for the role.
✨Be Yourself
Personality matters! Let your true self shine through during the interview. Show your passion for the role and your willingness to learn. A genuine attitude can make a lasting impression on the interviewers.
