At a Glance
- Tasks: Welcome guests with a smile and ensure their safety and enjoyment in our vibrant spa.
- Company: Join a friendly team in a busy and welcoming spa environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Enjoy a supportive work culture with training and career growth opportunities.
- Why this job: Be the first friendly face guests see and create memorable experiences.
- Qualifications: Strong communication skills and a passion for guest service.
The predicted salary is between 1200 - 1680 £ per month.
An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes. We are looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Responsibilities:
- Greeting our guests with a welcoming smile, offering advice and assistance when necessary
- Ensuring guest safety at all times, following all health and safety spa procedures
- Maintaining excellent spa standards, cleanliness and presentation
- Providing the highest level of hospitality
- Upselling of food, beverage, treatment, products and other hotel facilities
As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained. If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
Benefits:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
leisure assistant employer: Daniel Thwaites
Langdale Chase Hotel is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in a stunning lakeside location. With a commitment to employee growth through training and development opportunities, our team thrives in a supportive environment where culinary excellence is celebrated and innovation is encouraged. Join us to be part of a passionate brigade dedicated to achieving AA Rosette standards while enjoying the unique advantages of working in one of the most picturesque settings in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land leisure assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Leisure Assistant.
✨Tip Number 2
Practice your greeting! Since you'll be the first face guests see, make sure you can deliver a warm welcome effortlessly. Role-play with a friend to nail that friendly vibe.
✨Tip Number 3
Show off your communication skills! During interviews, share examples of how you've handled guest interactions or resolved issues. This will highlight your ability to provide service with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our vibrant team at the spa!
We think you need these skills to ace leisure assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for providing a great guest experience shine through. We want to see that you’re genuinely excited about the role and ready to bring a warm welcome to our spa!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve provided excellent customer service or worked in a similar environment – it’ll help us see why you’d be a great fit!
Be Personable:Remember, we’re looking for someone who’s approachable and friendly. Use a conversational tone in your application to reflect your personality. This will help us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Daniel Thwaites
✨Show Your Warmth
As a Leisure Assistant, your warm demeanour is key. Practice greeting friends or family with a smile and friendly conversation to get comfortable with being approachable. Remember, first impressions matter!
✨Know the Spa Inside Out
Familiarise yourself with the spa's facilities and services before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role and the guest experience.
✨Stay Calm Under Pressure
Think of scenarios where you had to handle unexpected situations calmly. Prepare examples to share during the interview that demonstrate your ability to stay composed and react effectively when things don’t go as planned.
✨Highlight Your Communication Skills
Since strong communication is crucial for this role, think of times when you successfully assisted someone or resolved a conflict. Be ready to discuss how you can provide service with a smile and ensure guests feel welcomed and valued.
