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- Tasks: Lead a team to deliver exceptional spa experiences and maintain high standards.
- Company: Join a vibrant spa environment focused on hospitality and guest satisfaction.
- Benefits: Enjoy competitive pay, tips, discounts, and career progression opportunities.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Passion for beauty and wellness, with strong interpersonal skills and team leadership experience.
- Other info: Fun workplace with training support and excellent perks like gym access and discounted treatments.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Spa Treatments Assistant Manager who will motivate and engage a team as well as create amazing experiences for our guests, through the delivery of high quality Spa Treatments and an exceptional Spa guest experience. As Spa Treatments Assistant Manager, you’ll become a member of our family who helps us create amazing experiences for our guests through delivering warm hospitality in every interaction.
Your day to day:
- Provide guests with the warmest hospitality, ensuring they want to return.
- Ensure high standards are delivered and maintained through every interaction.
- Generate and support team and customer sales initiatives to deliver targets.
- Provide personalised recommendations on treatments and products where ever possible to enhance the guest experience.
- Responsible for all Spa treatments and product stock control.
- Support Spa Therapist training, including treatments, retail and guest experience.
- Motivate and lead the team to deliver amazing experiences.
Who are we looking for?
Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are looking for a Spa Treatments Assistant Manager who can generate a great rapport with their team and guests, thriving on providing that warm and welcoming first and lasting impression. You will have high standards and have a real aptitude to flourish in a customer led environment. You will support all aspects of team training, lead your team to ensure standards are met, react effortlessly to unexpected circumstances and take them in your stride.
If you are passionate about beauty, Spa and wellbeing, leading a team and have great interpersonal skills, work ethic and enjoy going the extra mile, then this could be the role for you. It would be ideal if you have previous experience in a Spa or hotel. If this sounds like you and you want to bring your personality to work, we would love to meet you.
In return, we are offering a rewarding role with scope for career progression along with:
- A fun environment where you will receive training and support to develop & progress.
- Stream - Ability to access up to 40% of your wages as you earn them.
- Tips paid regularly.
- 28 days annual leave (rising to 33 days after 5 years).
- Free meal whilst on duty.
- Discounted accommodation, food and drink in our beautiful properties across the country.
- Free use of our brilliant gym on site and discounted spa treatments.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Free car parking.
- Pension & Life assurance.
- Long service awards including free meals and free stays with your friends or family.
Spa Treatments Assistant Manager in Knutsford employer: Daniel Thwaites
Contact Detail:
Daniel Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Treatments Assistant Manager in Knutsford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your warm hospitality skills! Role-play with a friend or family member to get comfortable with delivering personalised recommendations and creating a welcoming atmosphere. Remember, it’s all about making that first impression count!
✨Tip Number 3
Prepare some examples of how you've motivated a team or handled unexpected situations in the past. This will demonstrate your leadership skills and ability to thrive in a customer-led environment, which is key for the Spa Treatments Assistant Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Spa Treatments Assistant Manager in Knutsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for beauty, spa, and wellbeing. Remember, we’re looking for someone who can create amazing experiences for our guests!
Tailor Your Application: Make sure to tailor your application to the role of Spa Treatments Assistant Manager. Highlight your experience in leading teams and delivering high-quality customer service. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Experience: Don’t just list your previous jobs; give us specific examples of how you’ve motivated a team or enhanced guest experiences. We want to know how you’ve gone the extra mile in your past roles, so share those stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Daniel Thwaites
✨Know Your Spa Treatments
Make sure you brush up on the various spa treatments and products offered. Being able to discuss these confidently will show your passion for the role and help you provide personalised recommendations during the interview.
✨Showcase Your Hospitality Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight moments where you went the extra mile to create a warm and welcoming experience, as this aligns perfectly with what they’re looking for.
✨Team Leadership Examples
Think of specific instances where you've motivated or trained a team. Discuss how you’ve led by example and helped others achieve their targets, as this will demonstrate your ability to engage and inspire a team.
✨Be Ready for Role-Playing
Expect some role-playing scenarios where you might need to handle guest interactions or team dynamics. Practising these situations beforehand can help you react effortlessly and showcase your interpersonal skills.