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For Companies At a Glance
- Tasks: Join a vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Dynamic hotel environment focused on guest satisfaction and teamwork.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Make a lasting impression on guests while developing your skills in a supportive setting.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
- Other info: Opportunities for apprenticeships and bespoke training programmes available.
The predicted salary is between 950 - 1167 £ per month.
As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
Responsibilities
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You'll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride. If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Benefits
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Housekeeper employer: Daniel Thwaites
Contact Detail:
Daniel Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their values and what makes them stand out. This way, you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeepers and rehearse your answers. Focus on your attention to detail and how you handle guest feedback. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It shows that you care about the role and are ready to represent the hotel’s high standards right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Hospitality Skills: When writing your application, highlight any experience you have in hospitality or customer service. We want to see how you can bring that warm and courteous manner to our team!
Attention to Detail is Key: Make sure to mention your keen eye for detail in your application. We’re looking for someone who can keep our rooms immaculate, so share examples of how you've maintained high standards in previous roles.
Communicate Clearly: Since communication is crucial in this role, ensure your application is clear and well-structured. We appreciate a good communicator, so let your personality shine through your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Daniel Thwaites
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeper. Familiarise yourself with the importance of cleanliness and guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Housekeeper, you'll need to interact with both guests and your team. During the interview, demonstrate your communication skills by engaging with the interviewer. Use examples from past experiences where you resolved issues or worked well in a team to highlight your ability to connect with others.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, like dealing with a guest complaint or managing time under pressure. Think of examples from your previous work where you successfully navigated challenges. This will show that you can remain calm and effective in a busy environment.
✨Emphasise Your Attention to Detail
A keen eye for detail is crucial in housekeeping. Be ready to discuss how you ensure high standards in your work. You might mention specific cleaning techniques or how you double-check your work to guarantee everything meets expectations. This will reinforce your suitability for the role.
