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- Tasks: Ensure efficient delivery and management of clean and dirty linen throughout the hotel.
- Company: Langdale Chase Hotel, a recently refurbished 5-star hotel by Lake Windermere.
- Benefits: Competitive salary, staff transport, health cash plan, and generous annual leave.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Previous experience in a similar role, preferably in a 5-star hotel.
- Other info: Enjoy career progression opportunities and a supportive work environment.
We are looking for a linen porter to ensure the efficient delivery, collection and management of clean and dirty linen throughout the hotel, supporting the housekeeping team in maintaining high standards of cleanliness and guest satisfaction.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment of the hotel and reopned it\’s doors in November 2023. In that time the hotel has ahcieved 5 Star status from the AA and has been recognised in the prestigious Time Top 100 Places to Stay, ranked No. 3 and North of England Hotel of the year, as well as being part of the AA Group of the Year 2025.
You day to day:
- To ensure bedrooms, public areas and corridors and cleaned to the highest standard.
- To collect, sort and deliver linen supplies to all hotel store areas.
- Remove all dirty items using trollies to housekeeping main store and make ready for collection by the contract laundry
- Maintain linen pantries ensuring they are tidy, well organised and well stocked .At start of shift, during and at end of shift.
- Assist with linen, supplies stock counts
- To receive deliveries from contract laundry , check paperwork and store linen correctly.
- Help in the spring cleaning of rooms .
- Clean bedrooms as and when needed
Who we are looking for:
If you have a passion for cleaning and attention to detail this is the job for you.
You will be responsible for doing anything from changing beds, talking to guests, cleaning bathrooms, stocking up your provisions trolley to sorting out linen deliveries.
You will work on your own but will be part of a bigger team and will have the opportunity to have a catch up with your colleagues during your well earnt break.
It is a very varied job and the time goes by so quickly when you are on shift, that before you know it, it will be time to pack away your equipment and head on home.
Experience and requirements:
We are looking for someone with previous experience in a similar role, with 4* Hotel experience, however 5* Hotel experience would be preferred. You must have a genuine passion for providing excellent guest experienc and a team player with a proactive attitude.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
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Linen Porter employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Langdale Chase Hotel's website and social media. Familiarise yourself with their values and recent achievements, like that shiny 5 Star status. This will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Think about the questions you might be asked and rehearse your answers. Focus on your previous experience in similar roles and how it aligns with what they’re looking for. Confidence is key!
✨Tip Number 3
Show your passion! When you’re chatting with the team, let your enthusiasm for cleanliness and guest satisfaction shine through. Share examples of how you've gone above and beyond in past jobs to impress them.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for cleanliness and guest satisfaction in your application. Share any relevant experiences that highlight your attention to detail and love for maintaining high standards.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match our job description. Highlight any previous roles in similar environments, especially in 4 or 5-star hotels, to catch our eye!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate why you’re the perfect fit for the linen porter role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Daniel Thwaites PLC
✨Know Your Linen
Familiarise yourself with the types of linen used in hotels and their care requirements. Being able to discuss how you would handle different fabrics or stains can show your attention to detail and passion for cleanliness.
✨Showcase Your Team Spirit
Since this role involves working closely with the housekeeping team, be prepared to share examples of how you've collaborated with others in previous jobs. Highlighting your ability to communicate and support your colleagues will demonstrate that you're a great team player.
✨Emphasise Guest Experience
Prepare to talk about how you can contribute to guest satisfaction. Share any past experiences where your work directly impacted a guest's stay positively, showing that you understand the importance of maintaining high standards.
✨Ask Smart Questions
At the end of the interview, don’t hesitate to ask questions about the hotel's recent refurbishment or its 5 Star status. This shows your genuine interest in the hotel and the role, and it gives you a chance to engage further with the interviewer.
