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- Tasks: Join our vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Be part of a dynamic hotel environment focused on guest satisfaction and team spirit.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Why this job: This role offers career growth, a supportive culture, and the chance to make guests smile.
- Qualifications: A keen eye for detail, strong communication skills, and a passion for high standards are essential.
- Other info: Opportunities for apprenticeships and bespoke training programmes available.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for a detail orientated and passionate Housekeeper to join our Housekeeping team.
As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Wagestream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.
You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.
You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper;
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
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Housekeeper employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures commonly used in the hospitality industry. This knowledge will help you demonstrate your understanding of what it takes to maintain immaculate rooms during any interviews.
✨Tip Number 2
Showcase your ability to work well under pressure by sharing examples from previous roles where you successfully managed tight deadlines or unexpected challenges. This will highlight your calmness and efficiency, which are crucial for a Housekeeper.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about customer service experiences. Being able to articulate your thoughts clearly will help you connect with both the team and guests during the interview process.
✨Tip Number 4
Research our company culture and values to align your responses during the interview. Understanding what we stand for will allow you to express how your personal values match with ours, making you a more appealing candidate.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to meet targets, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high standards of hospitality. Mention specific examples of how you've handled guest comments or issues in the past.
Highlight Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you have effectively interacted with team members and guests in a warm and courteous manner.
Showcase Problem-Solving Abilities: Include instances where you remained calm under pressure and successfully resolved unexpected challenges. This will demonstrate your ability to handle the dynamic environment of a busy housekeeping team.
How to prepare for a job interview at Daniel Thwaites PLC
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight specific examples from your past experiences where your keen eye for detail made a difference in your work. This could be anything from ensuring cleanliness standards were met to noticing small details that enhanced guest satisfaction.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you interact with both guests and team members. Share instances where your communication helped resolve issues or improved teamwork, showcasing your ability to maintain a warm and courteous manner.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced and unpredictable. Prepare to discuss how you handle stressful situations. Provide examples of times when you successfully managed unexpected challenges while maintaining high standards, demonstrating your ability to stay calm and focused.
✨Express Your Passion for Guest Experience
Let your enthusiasm for providing excellent service shine through. Talk about why you enjoy working in hospitality and how you strive to create memorable experiences for guests. This passion will resonate well with the interviewers and show that you align with their values.