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- Tasks: Deliver five-star service and warm hospitality to guests at a stunning lakeside hotel.
- Company: Langdale Chase Hotel, recently refurbished and awarded 5 Star Status.
- Benefits: Competitive pay, flexible hours, staff transport, and generous leave.
- Why this job: Join a passionate team in a beautiful setting and grow your career in hospitality.
- Qualifications: Experience in high-quality food and beverage service and a love for the industry.
- Other info: Access to training programmes, discounts, and a supportive work environment.
The predicted salary is between 13 - 16 £ per hour.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
We are now looking to appoint Food & Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.
Your day to day:
- Providing a high level of warm and knowledgeable hospitality at all times to all guests.
- Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period.
- Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests.
- Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee.
- Ensuring the department is set and closed down as per service requirements.
- Providing effective communication with the reception and reservation teams, ensuring guest requirements are met.
Who are we looking for?
- You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.
- You will have a genuine passion for the food and drink industry.
- You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
- You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.
In return, we are offering a rewarding role with scope for career progression along with:
- Competitive rate of pay, above NLW.
- Staff transport to support with pick up and drop off from local areas.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Enhanced maternity and paternity pay.
- Health cash plan with access to discounted perks and high street discounts.
- Long service awards, including free meals and free stays with your friends or family.
- Employee Assistance Programme.
- Discounted accommodation, food, and drink in our beautiful properties.
- Pension and Life assurance.
- Bespoke training programmes accessible to all.
- Apprenticeships available.
- An engaging & supportive work environment.
Food and Beverage Team Member employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, take a stroll around Langdale Chase Hotel or check out their website. Understanding their five-star service and what makes them special will help you stand out when discussing how you can contribute.
✨Tip Number 2
Practice your guest service skills! Role-play with a friend or family member to simulate common scenarios you might face as a Food and Beverage Team Member. This will help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your passion for food and drink! Be prepared to share your favourite dishes or drinks and why you love them. This enthusiasm can really resonate with the hiring team and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at StudySmarter!
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your genuine love for the food and drink industry in your application. Share any experiences that highlight your enthusiasm and commitment to providing top-notch service.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match our five-star standards. Highlight any previous roles in high-quality hotels or fine dining restaurants to catch our eye!
Be Personable: We’re looking for warm and friendly individuals, so don’t be afraid to let your personality shine through in your cover letter. A little charm goes a long way in the hospitality industry!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Daniel Thwaites PLC
✨Know Your Menu
Familiarise yourself with the menu and any special items before the interview. Being able to discuss dishes, ingredients, and preparation methods shows your genuine passion for the food and drink industry, which is crucial for a role at a five-star hotel.
✨Showcase Your Service Skills
Prepare examples of how you've delivered exceptional guest service in previous roles. Think about specific situations where you went above and beyond to ensure a great experience for guests, as this aligns perfectly with the hotel's commitment to high standards.
✨Demonstrate Team Spirit
Since you'll be working closely with the kitchen team and other departments, highlight your ability to collaborate effectively. Share experiences where teamwork led to successful outcomes, showing that you're a warm and friendly person who thrives in a busy environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel's service standards, training opportunities, or team dynamics. This not only shows your interest in the role but also helps you gauge if the hotel is the right fit for you.
