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- Tasks: Support the Housekeeping Manager in delivering exceptional cleanliness and customer service.
- Company: Join the prestigious Langdale Chase Hotel, recently awarded 5 Star Status.
- Benefits: Competitive salary, flexible wage access, generous leave, and health perks.
- Other info: Opportunities for career growth and bespoke training available.
- Why this job: Be part of a top-rated hotel and make a real impact on guest experiences.
- Qualifications: Experience in luxury hotel housekeeping and strong team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Deputy Housekeeping Manager to support the Housekeeping Manager with delivering an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Your day to day:
- Deputising in the absence of the Housekeeping Manager, ensuring day to day cleanliness and presentation of guest bedrooms, public areas and office space, ensuring that staff maintain the established standards, as specified in the Housekeeping Standards Manual.
- Effective communication with the reception team to ensure return of ‘ready rooms’ at the earliest opportunity.
- Support with training of all team members, ensuring brand standards are delivered by the team, including housekeeping and maintenance standards are upheld within the department.
- Supporting with the recruitment, selection, and induction process for all housekeeping team members.
Who are we looking for?
As an experienced Deputy Housekeeper Manager, you will take pride in the delivery of exceptional housekeeping standards and customer service. You will have extensive hands-on experience working in a high quality Four or Five-Star hotel in a deputy housekeeping manager role. You will demonstrate role model behaviours and have previous experience of supervising, motivating, and developing a team. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have confident computer skills. Previous experience working in a busy, luxury hotel housekeeping team is required for this role.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Stream – the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Enhanced maternity and paternity pay.
- Health cash plan with access to discounted perks and high street discounts.
- Long service awards, including free meals and free stays with your friends or family.
- Employee Assistance Programme.
- Discounted accommodation, food, and drink in our beautiful properties.
- Pension and Life assurance.
- Bespoke training programmes accessible to all.
- Apprenticeships available.
An engaging environment awaits you.
Deputy Housekeeping Manager employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Housekeeping Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Langdale Chase Hotel. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for housekeeping and customer service shine through. Share stories about how you've gone above and beyond in previous roles – it’s all about making a memorable impression.
✨Tip Number 3
Do your homework! Familiarise yourself with Langdale Chase Hotel’s recent achievements and values. Mentioning these during your conversation shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team at Langdale Chase Hotel!
We think you need these skills to ace Deputy Housekeeping Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your hands-on experience in a high-quality hotel environment. We want to see how your background aligns with the role of Deputy Housekeeping Manager, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description and demonstrate how your skills match what we’re looking for. This shows you’ve done your homework and are genuinely interested in the position.
Communicate Clearly: Strong communication skills are key for this role. Make sure your written application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Daniel Thwaites PLC
✨Know Your Stuff
Make sure you’re familiar with the housekeeping standards and practices in a luxury hotel setting. Brush up on your knowledge of the latest trends in hospitality and be ready to discuss how you can uphold and enhance these standards at Langdale Chase Hotel.
✨Showcase Your Leadership Skills
As a Deputy Housekeeping Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully trained and developed staff in the past, and be ready to share your approach to maintaining high morale and performance within your team.
✨Communicate Effectively
Strong communication is key in this role. Think about how you’ve effectively collaborated with other departments, like reception, to ensure smooth operations. Be prepared to discuss specific instances where your communication skills made a difference in guest satisfaction or team efficiency.
✨Passion for Hospitality
Let your genuine passion for providing exceptional service shine through. Share stories that highlight your commitment to exceeding guest expectations and how you’ve gone above and beyond in previous roles. This will show that you’re not just looking for a job, but a chance to contribute to a fantastic guest experience.