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- Tasks: Lead a team to create unforgettable guest experiences with friendly interactions.
- Company: A top hospitality company in vibrant Brighton.
- Benefits: Career development, free meals, health cash plans, and discounts across properties.
- Why this job: Join a passionate team and elevate guest experiences every day.
- Qualifications: Supervisory experience and a love for hospitality are essential.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company based in Brighton is seeking a Reception Team Leader to enhance guest experiences through warm and friendly interactions. The ideal candidate will have supervisory experience, a passion for hospitality, and familiarity with Opera PMS.
Responsibilities include:
- Supervising the team
- Managing guest queries
- Acting as Duty Manager when needed
In return, enjoy benefits such as career development training, free meals, health cash plans, and discounted hospitality across the company's properties.
Reception Team Leader: Elevate Guest Experience in Brighton employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader: Elevate Guest Experience in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've enhanced guest experiences in the past – it’s all about making that warm connection.
✨Tip Number 3
Be prepared to demonstrate your skills! If you’re familiar with Opera PMS, brush up on it before the interview. You might be asked to showcase how you’d handle specific guest scenarios or team management situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Reception Team Leader: Elevate Guest Experience in Brighton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you genuinely care about making every guest feel special.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory roles you've held before. We’re looking for someone who can lead a team effectively, so mention your leadership style and how you've motivated your team to deliver exceptional service.
Familiarity with Opera PMS is Key: If you’ve worked with Opera PMS, don’t forget to mention it! We value candidates who are comfortable with this system, so include any relevant experience or training you've had with it in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Daniel Thwaites PLC
✨Know Your Stuff
Familiarise yourself with the Opera PMS system before the interview. Being able to discuss your experience with it will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Supervisory Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your leadership abilities.
✨Emphasise Guest Experience
Since the role focuses on enhancing guest experiences, be ready to share your thoughts on what makes a great guest interaction. Discuss any personal experiences where you went above and beyond for a guest.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
