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- Tasks: Lead a vibrant team to ensure guests enjoy immaculate rooms and exceptional service.
- Company: Join a dynamic hotel known for its supportive and engaging work environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Make a lasting impression on guests while developing your leadership skills.
- Qualifications: Attention to detail, strong communication skills, and ability to motivate a team.
- Other info: Opportunities for apprenticeships and bespoke training programmes available.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an approachable and enthusiastic Housekeeping Supervisor. You will lead a busy, vibrant team and ensure thousands of guests experience wonderful stays in immaculate rooms.
Responsibilities:
- Mentor your team to ensure they provide the highest standards and attention to detail at all times.
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible.
- Ensuring your team are completing their work within a set time frame.
- Cleaning of bedrooms to required standards.
- Ensuring hotel procedures are followed by your entire team.
Qualifications:
The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets. You will be comfortable communicating on all levels and will need to contribute towards the Hotel Product Plan. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. If you are passionate about delivering meticulous service and can motivate others to do the same, then this could be the role for you.
Benefits:
- A competitive salary, negotiable dependent on experience.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Housekeeping Supervisor in Brighton employer: Daniel Thwaites PLC
Contact Detail:
Daniel Thwaites PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in housekeeping. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping, consider creating a portfolio showcasing your achievements and any positive feedback from previous employers. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and guest satisfaction. We all know that being calm under pressure is key, so think of examples where you've handled challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and enthusiastic about joining our team.
We think you need these skills to ace Housekeeping Supervisor in Brighton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for housekeeping shine through! We want to see that you’re excited about leading a team and creating immaculate spaces for our guests.
Highlight Your Experience: Make sure to mention any relevant experience you have in housekeeping or team leadership. We love to see how you've tackled challenges and motivated others in previous roles!
Be Detail-Oriented: Since attention to detail is key in this role, use your application to demonstrate your keen eye for cleanliness and organisation. Share specific examples of how you’ve maintained high standards in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Daniel Thwaites PLC
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've mentored or motivated a team in the past, and highlight any successful outcomes that resulted from your guidance.
✨Emphasise Attention to Detail
The job requires a keen eye for detail, so make sure to discuss your approach to maintaining high standards. You could mention any systems or checklists you use to ensure nothing is overlooked, and how this has positively impacted guest satisfaction in your previous roles.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you handle unexpected situations or guest complaints. Prepare a few scenarios where you successfully resolved issues, focusing on your calmness under pressure and the steps you took to rectify the situation quickly and effectively.
✨Know the Hotel's Values and Procedures
Familiarise yourself with the hotel’s values and procedures before the interview. This will not only show your genuine interest in the role but also allow you to discuss how you can contribute to their goals and uphold their standards, making you a more attractive candidate.
