Guest Experience & Reservations Specialist in Brighton

Guest Experience & Reservations Specialist in Brighton

Brighton Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Daniel Thwaites PLC

At a Glance

  • Tasks: Manage bookings and enhance the guest journey for an unforgettable experience.
  • Company: Join Daniel Thwaites PLC, a leading name in hospitality.
  • Benefits: Enjoy a competitive salary, training programmes, and generous employee perks.
  • Other info: Great opportunity for career growth in a vibrant environment.
  • Why this job: Be part of a team that creates memorable experiences for guests.
  • Qualifications: Experience in hospitality and strong organisational skills are essential.

The predicted salary is between 25000 - 32000 £ per year.

Daniel Thwaites PLC in Brighton is seeking a Guest Experience and Reservations Coordinator to manage bookings and enhance the guest journey. You'll ensure maximum occupancy and a seamless service from enquiry to arrival.

The ideal candidate has experience in hospitality, strong organizational skills, and commercial awareness. This role offers a competitive salary, training programs, and generous employee benefits.

Guest Experience & Reservations Specialist in Brighton employer: Daniel Thwaites PLC

Daniel Thwaites PLC is an exceptional employer located in the vibrant city of Brighton, offering a dynamic work environment where employee growth and development are prioritised. With a strong focus on enhancing the guest experience, the company provides comprehensive training programmes and generous benefits, fostering a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team that is committed to delivering outstanding service while enjoying the unique advantages of working in a lively coastal setting.

Daniel Thwaites PLC

Contact Details:

Daniel Thwaites PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience & Reservations Specialist in Brighton

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Daniel Thwaites PLC. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you memorable!

Tip Number 3

Prepare for common questions! Think about how you’d handle tricky booking situations or enhance a guest's stay. Practising your answers will help you feel more confident and ready to impress.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Guest Experience & Reservations Specialist in Brighton

Hospitality Experience
Organizational Skills
Commercial Awareness
Booking Management
Guest Journey Enhancement
Customer Service Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm for enhancing guest journeys and creating memorable stays.

Highlight Your Organisational Skills:As a Guest Experience & Reservations Specialist, being organised is key! Make sure to mention any specific examples of how you've successfully managed bookings or coordinated events in the past.

Demonstrate Commercial Awareness:We want to see that you understand the business side of hospitality. Include any experiences where you've contributed to maximising occupancy or improving service efficiency, showing us you know how to balance guest satisfaction with business goals.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you on the path to joining our team!

How to prepare for a job interview at Daniel Thwaites PLC

Know the Company Inside Out

Before your interview, take some time to research Daniel Thwaites PLC. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.

Showcase Your Organisational Skills

As a Guest Experience & Reservations Specialist, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed bookings or enhanced guest experiences. Be ready to discuss how you prioritise tasks and handle multiple enquiries efficiently.

Demonstrate Your Commercial Awareness

Understanding the business side of hospitality is crucial. Brush up on current trends in the industry and be prepared to discuss how you can contribute to maximising occupancy rates. Think about strategies you could implement to enhance the guest journey while also driving revenue.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training programs they offer. This shows your genuine interest in the position and helps you assess if it's the right fit for you as well.