At a Glance
- Tasks: Support service centre operations and develop innovative control solutions for plastic processing equipment.
- Company: Global leader in high-performance plastic and rubber extrusion solutions.
- Benefits: Career advancement opportunities, supportive team environment, and hands-on experience.
- Other info: Exciting growth potential in a tight-knit operation with a focus on customer satisfaction.
- Why this job: Join a dynamic team and make a real impact in the manufacturing industry.
- Qualifications: Experience in control systems and electrical engineering; strong problem-solving skills.
Our Client is the global leader in the design and manufacture of high-performance plastic and rubber extrusion lines. The company's mission is to supply technologically advanced extrusion solutions to the global polymer and rubber processing industries whilst simultaneously supporting multiple heritage brands. Providing exceptional value to customers, our client serves a wide range of industries including packaging, construction, healthcare, agriculture, automotive, electronics, and energy. Additionally, the company offers a full range of extrusion aftermarket services and rebuilds/reconditions older machines for resale. Their UK business unit is a growing, tight-knit operation with an excellent team environment.
Role Summary: The Automation & Controls Service Engineer will assist the current Service Centre Manager lead the company's service centre operations, focusing on customer satisfaction and operational efficiency. In addition, the successful candidate will assist in supporting the growth of the machinery control business and establish new areas of expertise within the customer base.
Key Responsibilities:
- Assist in the daily operations of the service centre, ensuring high standards of customer service and operational efficiency.
- Develop awareness of both historic and current control systems in an effort to support for the full range of company products with a strong focus on ongoing support for heritage brands.
- Work alongside current Service Manager and other on-site staff on electrical and control issues.
- Support projects with customers, troubleshooting existing issues and providing solutions.
- Assist in specification of PLCs, software, hardware and related technology for replacement and refurbishment of out-of-date equipment.
- Assist in transition from analogue to digital technology.
- Assist in development of new control solutions for plastic processing equipment.
- Modify standard control panels to suit customer needs and upgrade/modify electrical systems on rebuilds.
- Provide consultative technical advice and assist in solving equipment and processing problems for customers.
- Assist in the generation, maintenance, and modification of relevant electrical CAD drawings for ongoing contracts and prospective orders.
- Coordinate with sales and production teams to ensure timely and effective service delivery.
- Handle customer inquiries, complaints, and feedback, ensuring prompt and effective resolution.
- Promote and manage aftermarket sales, including service contracts, parts, and upgrades.
- Conduct service calls, sales calls, and commissioning visits, as necessary.
- Keep up to date with current safety standards, working practices, and technological advancements applicable to the business sector.
Qualifications and Skills:
- Strong experience in control systems, electrical engineering, and electrical wiring.
- Experience in varying manufacturing environments throughout the plastics industry.
- Demonstrated ability to solve technical issues and provide hands-on support.
- Excellent communication skills and confidence in front of customers.
- Willingness to travel as needed.
- Working experience with some/all of the following: Ladder Logic, IEC 61131, HMI configuration, SCADA software (WinCC, Wonderware, Proface, Red Lion), Networking IP/Ethernet IP, and typical PLC controls (Siemens, Allen Bradley, Proface).
Opportunities for Growth: This role offers significant opportunities for career advancement. The successful candidate will help drive the development of the business's systems, Service Electrical and Control offerings in line with corporate strategy. So join this amazing company and contribute to a global leader’s success while advancing your career in a dynamic and supportive environment.
Automation Controls Engineer in Brierley Hill employer: Daniel - Scott Recruitment
Our client is an exceptional employer, offering a dynamic and supportive work environment where employees can thrive. With a strong focus on customer satisfaction and operational efficiency, the company fosters a tight-knit team culture that encourages collaboration and innovation. Employees benefit from significant opportunities for career advancement, as they contribute to the growth of cutting-edge technology in the plastic and rubber extrusion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Controls Engineer in Brierley Hill
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects and achievements in automation and controls. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to control systems and electrical engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our amazing team.
We think you need these skills to ace Automation Controls Engineer in Brierley Hill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automation Controls Engineer role. Highlight your experience with control systems and electrical engineering, and don’t forget to mention any relevant projects or technologies you've worked with that match our needs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission. Be sure to mention your customer service experience and any specific achievements in previous roles.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their hands-on support and troubleshooting abilities, especially in the plastics industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Daniel - Scott Recruitment
✨Know Your Control Systems
Make sure you brush up on your knowledge of control systems, especially those mentioned in the job description like Ladder Logic and IEC 61131. Be ready to discuss your hands-on experience with these systems and how you've solved technical issues in the past.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Think of examples where you've effectively communicated technical information to non-technical clients or colleagues, as this will demonstrate your ability to handle customer inquiries and complaints.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've troubleshot issues or provided solutions in a manufacturing environment. Highlight your approach to problem-solving and how you can apply that to the company's machinery control business.
✨Research the Company and Its Heritage Brands
Familiarise yourself with the company’s heritage brands and their significance in the industry. This shows your genuine interest in the role and helps you align your answers with the company's mission to provide exceptional value to customers.
