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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance service delivery and customer satisfaction.
- Company: Join a reputable social housing organisation in South-East London.
- Benefits: Enjoy competitive pay, potential for growth, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in management and a passion for service excellence are essential.
- Other info: Flexible working arrangements may be available.
The predicted salary is between 62400 - 66560 £ per year.
Daniel Owen are proud to be representing a social housing organisation in the South-East London area who are looking for a brand new Voids Service Manager to join their team. The Voids Service Manager will lead, develop and implement a strong management function to optimise service delivery and increase customer satisfaction.
Key Responsibilities:
- To lead and manage a multi-disciplinary team of operatives, supervisors, administrators, and schedulers and achieve a high-quality output and service.
- To proactively manage the availability of the team, directly and through line management, including annual leave, sickness, training and any other reason.
- To manage and monitor the cost and use of materials.
- To manage and monitor subcontractors when engaged in carrying out work.
- To work as one team to utilise the team efficiently and effectively.
- To liaise, communicate and work with other stakeholders, including but not limited to: suppliers, contractors, colleagues and others as required.
- To understand, take responsibility for, and report performance, both financial and operational, internally and externally as required.
If this sounds like a role that suits your profile, then feel free to get in touch.
Voids Service Manager employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Service Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by social housing organisations in South-East London. Understanding local issues will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property services sector, especially those who have experience in void management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide examples of how you've optimised service delivery and increased customer satisfaction in previous roles.
✨Tip Number 4
Research the organisation's values and mission. Tailor your conversation to align with their goals, showing that you are not only a fit for the role but also share their commitment to improving community services.
We think you need these skills to ace Voids Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Voids Service Manager. Tailor your application to highlight relevant experience in managing teams and optimising service delivery.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in property services, team management, and customer satisfaction. Use specific examples to demonstrate how you've successfully led teams and managed projects.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for social housing and your vision for the role. Address how you would approach the key responsibilities mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Daniel Owen Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Voids Service Manager. Familiarise yourself with key terms like service delivery, team management, and stakeholder communication, as these will likely come up during the interview.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've successfully managed teams in the past, particularly in a multi-disciplinary setting, and how you ensured high-quality outputs.
✨Discuss Cost Management
Be ready to talk about your experience with budget management and cost control. Highlight any specific instances where you effectively monitored costs or improved efficiency in previous roles.
✨Emphasise Communication
Since the role involves liaising with various stakeholders, prepare to discuss your communication strategies. Share examples of how you've effectively collaborated with suppliers, contractors, and colleagues to achieve common goals.
