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- Tasks: Support tenants in finding and maintaining secure housing while promoting independence.
- Company: Join a reputable organisation dedicated to providing safe housing solutions in South East London.
- Benefits: Earn £22.78 per hour with a Monday to Friday schedule and gain valuable experience.
- Why this job: Make a real impact by helping prevent homelessness and supporting community members in need.
- Qualifications: Social housing experience is essential; strong communication and negotiation skills are a plus.
- Other info: This is a temporary position, perfect for those looking to gain hands-on experience in housing management.
South East London
Temporary
Monday - Friday
£22.78 per hour
Social Housing Experience Needed
Daniel Owen are proud to be representing a well-known company based in the South East London area who are looking for a highly skilled Tenancy Management and Resettlement Officer to join their team.
Main Purpose of the role:
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the clients use of temporary accommodation.
To effectively report, as required, on performance, against local and corporate targets.
Duties - Tenancy Management and Resettlement Officer:
- Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
- To carry out inspections of properties in order to assess their suitability for households in housing need.
- Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
- Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
- Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
- To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Tenancy Management and Resettlement Officer employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management and Resettlement Officer
✨Tip Number 1
Familiarise yourself with the local housing market in South East London. Understanding the area, including its rental prices and available properties, will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Brush up on your negotiation and mediation skills. As a Tenancy Management and Resettlement Officer, you'll need to resolve disputes between landlords and tenants. Consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 4
Research the specific challenges faced by tenants in the private rented sector. Being knowledgeable about common issues, such as affordability and compliance with tenancy conditions, will allow you to speak more effectively about how you can support clients in your interview.
We think you need these skills to ace Tenancy Management and Resettlement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing and tenancy management. Use specific examples that demonstrate your skills in supporting tenants and managing tenancies.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Mention your understanding of the importance of tenancy sustainment and how your background aligns with the company's objectives.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, mediation, and property assessment. These are crucial for the role and should be backed up with concrete examples from your past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Daniel Owen Ltd
✨Showcase Your Social Housing Experience
Make sure to highlight your previous experience in social housing during the interview. Discuss specific situations where you successfully managed tenancies or helped clients find suitable accommodation, as this will demonstrate your understanding of the role.
✨Understand the Private Rented Sector
Familiarise yourself with the private rented sector and its challenges. Be prepared to discuss how you would promote it as a viable alternative to social rented housing, and share any innovative ideas you have for increasing the supply of quality accommodation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've had to mediate between landlords and tenants or resolve disputes, and be ready to explain your approach and the outcomes.
✨Demonstrate Your Reporting Skills
Since reporting on performance against targets is part of the role, be prepared to discuss your experience with data analysis and reporting. Share examples of how you've tracked progress in previous roles and how you used that information to improve services.
