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- Tasks: Support administrative operations and provide excellent customer service to residents.
- Company: Join a dynamic team in a reputable company based in Leatherhead.
- Benefits: Competitive salary, office-based role, and opportunities for career growth.
- Other info: Collaborative environment with potential for personal development.
- Why this job: Make a difference by helping residents and ensuring smooth service operations.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 26227 - 26227 £ per year.
The Customer Service Coordinator is responsible for providing administrative support and clerical services in order to ensure effective and efficient administrative operations. Providing residents with information and support at all stages of service and maintenance works.
Role Specification
- Allocate and monitor resources and ensure PDA usage
- Ensure achievement of client specific targets
- Provide an effective interface with customers
- Provide residents with information and support at all stages of service, repairs or install works.
- Maintain a central filing system as directed by the Customer Service Manager
- Liaise with clients and residents
- Collate all necessary paperwork and issue copies as appropriate
- Manage contract specific KPI demands
- Update client specific IT systems if required
- Maintain administration processes and procedures
- Liaise daily with Field Operation Technicians and Field Operation Managers, where required, to ensure individual needs and requests are dealt with.
- Ensure all company procedures, policies and codes of conduct are complied with
- Any other duties as may reasonably be requested by the Customer Service Manager or Head of Group Administration.
Compliance Administrator in Surrey employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on a Compliance Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their needs, especially in customer service and compliance. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Compliance Administrator job. Plus, it’s a great way to stay updated on new opportunities.
We think you need these skills to ace Compliance Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Administrator role. Highlight relevant experience and skills that match the job description, like administrative support and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've provided support in previous roles and how you can help us achieve our client-specific targets.
Showcase Your Communication Skills: As a Compliance Administrator, communication is key. In your application, demonstrate your ability to liaise effectively with clients and residents. We love seeing candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Daniel Owen Ltd
✨Know Your Compliance Basics
Make sure you brush up on the key compliance regulations relevant to the role. Understanding the basics will not only show your knowledge but also your commitment to the field.
✨Demonstrate Your Customer Service Skills
Since the role involves liaising with clients and residents, prepare examples of how you've successfully handled customer queries or complaints in the past. This will highlight your ability to provide effective support.
✨Familiarise Yourself with Administrative Processes
Get a good grasp of common administrative tasks and tools, especially those related to filing systems and IT updates. Being able to discuss these confidently will set you apart as a well-prepared candidate.
✨Prepare Questions for Them
Think of insightful questions to ask about the company’s compliance policies or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.