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- Tasks: Manage a portfolio of up to 600 residential units and ensure top-notch service.
- Company: Join an independent property management company with a collaborative culture.
- Benefits: Competitive salary, 20 days leave, team activities, and a paid sabbatical after 10 years.
- Why this job: Make a real impact in property management while enjoying a supportive work environment.
- Qualifications: Experience in property management and strong communication skills are essential.
- Other info: Enjoy a mix of site and office work within the M25.
The predicted salary is between 40000 - 50000 Ā£ per year.
Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a firstāclass service.
Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success.
Key Duties and Responsibilities- Full dayātoāday management of a residential block portfolio in accordance with the terms of individual management agreements
- Acting as the primary point of contact for clients, leaseholders, and residents
- Preparation, management, and monitoring of annual service charge budgets
- Collection and control of service charge expenditure, ensuring costs remain within budget
- Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings
- Identifying maintenance and repair requirements and instructing contractors accordingly
- Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales
- Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance
- Managing insurance claims from instruction through to resolution
- Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes
- Dealing with general leasehold matters and interpreting lease provisions when required
- Proven experience working as a Property Block Manager or similar residential property management role
- Strong knowledge of residential property management processes and procedures
- Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously
- Strong communication skills, both written and verbal, with a professional and customerāfocused approach
- Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues
- Confident using property management software
- Good working knowledge of Microsoft Office, particularly Excel and Word
- IRPM or TPI qualification desirable but not essential
- A proactive, solutionsāfocused approach to work
- Role is based within the M25
- Site inspections are generally carried out once per week per development, in line with management agreements
- Combination of siteābased and officeābased working
- Competitive salary of Ā£40,000 - Ā£50,000 depending on experience
- 20 days annual leave plus Bank Holidays
- Quarterly social and teamābuilding activities
- Salary sacrifice scheme for electric vehicles
- Oneāmonth paid sabbatical after 10 years' service, in addition to annual leave
- Supportive and collaborative working environment within an independently owned company
Property Block Manager in London employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Property Block Manager in London
āØNetwork Like a Pro
Get out there and connect with people in the property management industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Property Block Manager role!
āØShow Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience managing residential portfolios. Share specific examples of how you've handled budgets, inspections, and client relationships. We want them to see you as the perfect fit for their team!
āØBe Proactive
Donāt just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. A little initiative can go a long way, and they might just create a position for someone as talented as you!
āØApply Through Our Website
Remember, applying through our website gives you a better shot at getting noticed. We love seeing candidates who take the time to engage with us directly. So, donāt hesitateāsubmit your application and letās get the ball rolling on your new career!
We think you need these skills to ace Property Block Manager in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Property Block Manager role. Highlight your experience in managing residential properties and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and leaseholders, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey information clearly and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it shows youāre keen on joining our team!
How to prepare for a job interview at Daniel Owen Ltd
āØKnow Your Portfolio Inside Out
Before the interview, make sure youāre familiar with the types of properties youāll be managing. Research the companyās portfolio and understand the specific challenges that come with managing residential blocks. This will show your potential employer that youāre proactive and genuinely interested in the role.
āØDemonstrate Your Communication Skills
As a Property Block Manager, communication is key. Prepare examples of how you've effectively managed client relationships or resolved conflicts in the past. Be ready to discuss how you handle enquiries from leaseholders and clients, showcasing your customer-focused approach.
āØShowcase Your Organisational Skills
With multiple sites to manage, organisation is crucial. Bring along examples of how youāve successfully managed budgets, conducted site inspections, or coordinated contractors. Highlight any property management software youāve used to streamline processes, as this will demonstrate your ability to stay on top of things.
āØPrepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like handling a maintenance emergency or dealing with a difficult leaseholder. Think through your responses ahead of time, focusing on your proactive and solutions-focused approach. This will help you stand out as a candidate who can think on their feet.
