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- Tasks: Coordinate housing repairs, liaise with tenants, and ensure top-notch customer care.
- Company: Reputable recruitment agency focused on social housing.
- Benefits: Competitive pay of £20 - £24 per hour, Monday to Friday, 36 hours a week.
- Why this job: Make a difference in people's lives while enhancing service delivery.
- Qualifications: Experience in social housing and strong communication skills.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 20 - 24 £ per hour.
A prominent recruitment agency is seeking a Housing Repairs Coordinator based in North London for a temporary position. The ideal candidate will have experience in social housing and will be responsible for:
- Diagnosing repairs
- Liaising with tenants through inbound calls and WebChat
- Ensuring high standards of customer care
- Booking appointments
- Processing service requests
- Working proactively with the team to enhance service delivery
The position offers a pay rate of £20 - £24 per hour, working Monday to Friday with 36 hours a week.
Housing Repairs Coordinator - Temp, North London employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Coordinator - Temp, North London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves liaising with tenants through calls, make sure you're comfortable discussing your experience and how you can enhance customer care. Role-play with a friend if you need to!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've diagnosed repairs or improved service delivery in past roles. This will help you stand out as a proactive candidate.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Housing Repairs Coordinator gig. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Housing Repairs Coordinator - Temp, North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and any relevant skills. We want to see how your background aligns with the role of Housing Repairs Coordinator, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary position. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.
Showcase Customer Care Skills: Since this role involves liaising with tenants, make sure to highlight any previous customer service experience. We’re looking for candidates who can demonstrate high standards of customer care, so share specific examples where you’ve excelled.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Daniel Owen Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific repairs processes. Familiarise yourself with common issues tenants face and how to address them. This will show that you're not just interested in the role, but that you understand it too.
✨Practice Your Communication Skills
Since you'll be liaising with tenants through calls and WebChat, practice clear and concise communication. Role-play potential scenarios with a friend or family member to get comfortable with handling different types of inquiries and ensuring high standards of customer care.
✨Show Your Team Spirit
This role involves working proactively with a team, so be ready to discuss examples of how you've collaborated in the past. Think about times when you enhanced service delivery through teamwork and be prepared to share those stories during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the challenges they face in service delivery, or how success is measured in this role. It shows your genuine interest and helps you assess if the job is right for you.
