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- Tasks: Coordinate repairs and maintenance, ensuring excellent customer service and compliance.
- Company: Dynamic property services team based in Luton.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be the go-to person for repairs and make a real difference in people's lives.
- Qualifications: GCSEs in English and Maths, plus admin experience in property services.
- Other info: Fast-paced role with opportunities for personal growth and teamwork.
The predicted salary is between 28000 - 39200 £ per year.
We’re looking for an organised and proactive Maintenance & Repairs Admin Coordinator to provide essential coordination and administrative support within Property Services. You’ll act as a key point of contact for repairs and void works, helping to prioritise workloads, support service delivery, and ensure our customers receive a professional, responsive service. You’ll also support the Team Leader with scheduling, reporting, and meeting operational targets, while ensuring compliance with health and safety requirements – including Awaab’s Law. This is a busy, office‑based role, ideal for someone who thrives in a fast‑paced environment and enjoys working collaboratively.
What You’ll Be Doing
- Acting as the main point of contact for repairs, voids, and maintenance enquiries
- Coordinating reactive repairs, planned works, and compliance activities
- Logging and managing work orders using internal IT systems
- Liaising with customers, contractors, operatives, and inspectors
- Monitoring progress, prioritising tasks, and maintaining accurate records
- Supporting health, safety, and compliance obligations (including gas, electrical, fire safety, and Awaab’s Law)
- Delivering excellent customer service across phone, email, and online portals
- Supporting the Team Leader with scheduling, reporting, and administration
- Gathering and responding to customer satisfaction feedback
- Contributing ideas to improve efficiency, quality, and service delivery
You’ll bring:
- A strong customer‑focused approach with excellent communication skills
- The ability to manage multiple priorities and work to deadlines
- Confidence using IT systems and Microsoft Office (Word, Excel, Outlook)
- A good understanding of property maintenance processes
- Awareness of health & safety and compliance requirements
- A proactive, problem‑solving mindset and a willingness to go the extra mile
Essential Criteria
- GCSEs (or equivalent) in English and Maths
- Experience in an administration or coordination role within property services
- Strong organisational and planning skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team in a fast‑paced environment
Desirable
- Knowledge of housing or property maintenance regulations
- Experience delivering service improvements
- Understanding of building maintenance tasks and timescales
Maintenance & Repairs Admin Coordinator in Caddington employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance & Repairs Admin Coordinator in Caddington
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about liaising with customers and contractors, being clear and confident in your speech can really set you apart during interviews.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or improved a process. This will demonstrate your proactive mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance & Repairs Admin Coordinator in Caddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and property services. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance & Repairs Admin Coordinator role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your IT Skills: Since this role involves using internal IT systems and Microsoft Office, make sure to mention your proficiency with these tools. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Daniel Owen Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Maintenance & Repairs Admin Coordinator. Familiarise yourself with property maintenance processes and compliance requirements, as this will help you answer questions confidently and demonstrate your knowledge.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you've managed multiple priorities in the past. Think of specific examples where you successfully coordinated tasks or improved efficiency, and share these during your interview.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions about customer service and teamwork, showcasing your ability to liaise effectively with various stakeholders.
✨Be Ready to Problem-Solve
Demonstrate your proactive, problem-solving mindset by preparing for situational questions. Think of challenges you've faced in previous roles and how you overcame them. This will show that you're not just reactive but can also anticipate issues and find solutions.
