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- Tasks: Be the go-to person for residents during energy efficiency projects.
- Company: Join a dynamic team focused on sustainable living in Milton Keynes.
- Benefits: Competitive pay, flexible hours, and a chance to make a difference.
- Why this job: Help improve homes and communities while enhancing your communication skills.
- Qualifications: Experience in customer service or construction roles is a plus.
- Other info: Opportunity for growth in a meaningful and impactful role.
We are seeking an experienced Resident Liaison Officer (RLO) to support the delivery of a retrofit programme focused on energy efficiency improvements. The RLO will act as the key point of contact between residents, the client, and the delivery team, ensuring clear communication and a positive customer experience throughout the works.
To deliver a retrofit programme of energy efficiency works covering Bedford & surrounding areas including Milton Keynes, Colmworth, Kempston and Nuneaton.
Requirements:- Previous experience as a Resident Liaison Officer or similar customer-facing role within construction, social housing, or retrofit projects
- Strong communication and interpersonal skills
- Experience working on retrofit or energy efficiency programmes is highly desirable
- Ability to manage multiple sites across a regional area
- Full UK driving licence and access to a vehicle preferred
- Organised, proactive, and resident-focused approach
Resident Liaison Officer in Bletchley employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Bletchley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and social housing sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your communication skills. As an RLO, you'll need to be the bridge between residents and the delivery team. Practise explaining complex ideas simply – it’ll show you’re the right fit for the job!
✨Tip Number 3
Showcase your experience with energy efficiency programmes. If you've worked on similar projects, make sure to highlight those during your conversations. We want to see how you can bring that expertise to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resident Liaison Officer in Bletchley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy efficiency and how your communication skills can enhance the resident experience. Let us know what makes you the perfect fit for this role.
Showcase Your Communication Skills: Since this role is all about clear communication, make sure your application reflects your strong interpersonal skills. We love candidates who can convey their thoughts clearly and effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Daniel Owen Ltd
✨Know Your Retrofit Stuff
Make sure you brush up on your knowledge of retrofit programmes and energy efficiency improvements. Being able to discuss specific projects or initiatives you've been involved in will show that you’re not just familiar with the terminology, but that you understand the impact these works have on residents.
✨Show Off Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples of how you've effectively communicated with residents or clients in the past. Think about times when you resolved conflicts or ensured a positive experience for residents during projects.
✨Demonstrate Your Organisational Skills
Since you'll be managing multiple sites, it’s crucial to showcase your organisational abilities. Bring along examples of how you've successfully juggled various tasks or projects simultaneously. This could be through tools you use or methods you’ve developed to keep everything on track.
✨Be Resident-Focused
Emphasise your resident-focused approach during the interview. Share stories that highlight your commitment to ensuring residents feel valued and heard. This will resonate well with the interviewers, as they want someone who prioritises the customer experience.
