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- Tasks: Assist customers with jewellery purchases and maximise sales through engaging displays.
- Company: Trendy jewellery store focused on customer satisfaction and relationship building.
- Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
- Why this job: Join a vibrant team and share your passion for jewellery while making customers smile.
- Qualifications: Strong communication skills and a love for jewellery are essential.
- Other info: Dynamic work environment with a focus on personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.
Key Responsibilities:
- Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.
- Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.
- Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.
- Visual Merchandising and Back-up Stock: Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back-up stock in a well-arranged manner where it is easy to locate. Maintain and clean back-up trays to represent brand standards for presentation to clients.
- Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top selling condition. If required, send damaged and tarnished items for restoration and repair.
- Customer Relationship: Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.
- POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receive and prepare all inter-store delivery notes.
Store Manager in London employer: DANI by Daniel K
Contact Detail:
DANI by Daniel K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style and professionalism. First impressions matter, so show up looking sharp and ready to represent the jewellery world.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion for Jewelry: When writing your application, let your love for jewelry shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find the perfect piece.
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant experience in customer service, sales, and product knowledge. We appreciate when applicants take the time to align their skills with what we’re looking for, so don’t hold back!
Be Personable and Engaging: Your written application is your first chance to connect with us, so make it engaging! Use a friendly tone and be yourself. We’re looking for someone who can build relationships with customers, so show us your personality right from the start.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at DANI by Daniel K
✨Know Your Bling
Before the interview, dive deep into the world of jewellery. Familiarise yourself with different materials, gemstones, and current trends. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Practice Your People Skills
As a Store Manager, customer interaction is key. Role-play common customer scenarios with a friend or family member. This will help you articulate how you'd assist customers and build relationships effectively during the interview.
✨Showcase Your Sales Savvy
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you upsold or cross-sold products. Being able to share these experiences will demonstrate your ability to meet sales goals.
✨Visual Merchandising Matters
Brush up on visual merchandising principles. Be ready to discuss how you would maintain appealing displays and organise stock. Showing that you understand the importance of presentation can set you apart from other candidates.
