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- Tasks: Assist customers with jewellery purchases and maximise sales through engaging displays.
- Company: Join a vibrant jewellery store with a focus on customer satisfaction.
- Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
- Why this job: Be part of a team that celebrates beauty and craftsmanship in jewellery.
- Qualifications: Passion for jewellery and strong customer service skills required.
- Other info: Dynamic work environment with a focus on building lasting customer relationships.
The predicted salary is between 28800 - 43200 £ per year.
As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.
Key Responsibilities:- Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.
- Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.
- Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.
- Visual Merchandising and Back-up Stock: Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in a well-arranged manner where it is easy to locate. Maintain and clean back up trays to represent brand standards for presentation to clients.
- Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top selling condition. If required, send damaged and tarnished items for restoration and repair.
- Customer Relationship: Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.
- POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receive and prepare all inter-store delivery notes.
Store Manager in England employer: DANI by Daniel K
Contact Detail:
DANI by Daniel K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your sales pitch! Since you're aiming for a Store Manager role, think about how you'd sell a piece of jewellery. Role-play with a friend or in front of the mirror to get comfortable with showcasing your skills and product knowledge.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion for Jewelry: When writing your application, let your love for jewelry shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about different pieces. We want to see that you’re not just looking for a job, but that you genuinely care about the products you'll be selling.
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant experience in customer service and sales, and don’t forget to mention any specific skills that align with our job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Personable and Engaging: Your written application is your first chance to make an impression, so keep it friendly and engaging! Use a conversational tone that reflects how you would interact with customers. We’re all about building relationships, so show us your personality!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at DANI by Daniel K
✨Know Your Sparkle
Before the interview, dive deep into the world of jewellery. Familiarise yourself with different materials, gemstones, and current trends. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Practice Your People Skills
As a Store Manager, customer interaction is key. Role-play common customer scenarios with a friend or family member. Focus on how to greet customers, listen to their needs, and provide tailored recommendations. This will help you feel more confident during the actual interview.
✨Showcase Your Sales Savvy
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you upsold or cross-sold products. Being able to articulate your sales techniques will demonstrate your ability to meet and exceed sales goals.
✨Visual Merchandising Matters
Brush up on visual merchandising principles. Be ready to discuss how you would maintain appealing displays and organise back stock. Showing that you understand the importance of presentation can set you apart from other candidates.
