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- Tasks: Assist customers with jewelry purchases and provide top-notch service.
- Company: Trendy jewellery store with a focus on customer experience.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Join a vibrant team and help customers find their perfect pieces.
- Qualifications: Passion for jewellery and strong communication skills.
- Other info: Dynamic work environment with a focus on creativity and style.
The predicted salary is between 28800 - 48000 £ per year.
As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.
Key Responsibilities:
- Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.
- Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.
- Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.
- Visual Merchandising and Back-up Stock: Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in a well-arranged manner where it is easy to locate. Maintain and clean back up trays to represent brand standards in presentation to clients.
- Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top selling condition. If required, send damaged and tarnished items for restoration and repair.
- Customer Relationship: Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.
- POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receiving and preparing all inter-store delivery notes.
Senior Sales & Design Consultant in England employer: DANI by Daniel K
Contact Detail:
DANI by Daniel K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales & Design Consultant in England
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the real deal.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style and professionalism. A polished appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Sales & Design Consultant in England
Some tips for your application 🫡
Show Your Passion for Jewelry: When writing your application, let your love for jewelry shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about different pieces, materials, or trends. We want to see that you’re not just looking for a job, but that you genuinely care about the craft.
Tailor Your Application: Make sure to customise your application to fit the Senior Sales & Design Consultant role. Highlight relevant experience in customer service and sales, and don’t forget to mention any visual merchandising skills you have. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Personable and Engaging: Your written application is your first chance to connect with us, so make it engaging! Use a friendly tone and be yourself. We’re looking for someone who can build relationships with customers, so show us your personality and how you’d interact with clients in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at DANI by Daniel K
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with different types of jewellery, materials, and current trends. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully upsold or cross-sold products. Think of specific examples where you exceeded sales goals and be ready to share those stories during the interview.
✨Customer Connection is Key
Demonstrate your ability to build relationships with customers. Prepare examples of how you've provided exceptional customer service in the past. Highlight any follow-up strategies you've used to keep customers engaged and coming back.
✨Visual Merchandising Matters
Since visual appeal is crucial in a jewellery store, think about how you would maintain displays and organise stock. Be ready to discuss your ideas on visual merchandising and how you can contribute to creating an inviting shopping environment.
