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- Tasks: Assist customers with jewelry purchases and provide top-notch service.
- Company: Exciting jewellery store with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Join a passionate team and help customers find their perfect pieces.
- Qualifications: Strong communication skills and a love for jewellery.
- Other info: Dynamic work environment with chances to learn and develop.
The predicted salary is between 28800 - 43200 £ per year.
As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.
Key Responsibilities:
- Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.
- Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.
- Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.
- Visual Merchandising and Back-up Stock: Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in a well-arranged manner where it is easy to locate. Maintain and clean back up trays to represent brand standards for presentation to clients.
- Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top selling condition. If required, send damaged and tarnished items for restoration and repair.
- Customer Relationship: Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.
- POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receive and prepare all inter-store delivery notes.
Sales or Senior Sales Negotiator in England employer: DANI by Daniel K
Contact Detail:
DANI by Daniel K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales or Senior Sales Negotiator in England
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you'd sell a piece of jewellery to a customer. Role-play with a friend or in front of the mirror. The more comfortable you are with your approach, the better you'll perform in real-life scenarios.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips on landing that perfect role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it shows you're proactive and really interested in being part of our team.
We think you need these skills to ace Sales or Senior Sales Negotiator in England
Some tips for your application 🫡
Show Your Passion for Jewelry: When writing your application, let your love for jewelry shine through! Share any experiences or stories that highlight your enthusiasm and knowledge about different pieces, materials, or trends. We want to see that you’re not just looking for a job, but that you genuinely care about the products you'll be selling.
Tailor Your Application: Make sure to customise your CV and cover letter for the role of Jewelry Store Manager. Highlight relevant experience in customer service, sales, and product knowledge. We appreciate when applicants take the time to align their skills with what we’re looking for, so don’t hold back!
Be Personable and Engaging: Your written application is your first chance to connect with us, so make it personable! Use a friendly tone and engage us with your communication style. Remember, we’re looking for someone who can build relationships with customers, so show us you can do the same in your writing.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at DANI by Daniel K
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with different types of jewellery, materials, and current trends. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to build relationships and meet customer needs effectively.
✨Practice Your Sales Techniques
Since the role involves sales and upselling, be ready to discuss your sales strategies. You might even want to role-play a sales scenario with a friend to get comfortable with persuasive language and closing techniques. This will help you convey confidence during the interview.
✨Visual Merchandising Matters
Understand the basics of visual merchandising and how it impacts sales. Be prepared to discuss how you would keep displays appealing and organised. Showing that you can contribute to the store's aesthetic will set you apart from other candidates.
