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- Tasks: Assist customers with jewelry purchases and provide top-notch service.
- Company: Exciting jewellery store with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and employee discounts.
- Why this job: Join a vibrant team and help customers find their perfect piece of jewellery.
- Qualifications: Passion for jewellery and strong communication skills.
- Other info: Opportunity to build lasting relationships and grow within the company.
The predicted salary is between 21600 - 36000 £ per year.
As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers.
Key Responsibilities:
- Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process.
- Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations.
- Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions.
- Visual Merchandising and Back-up Stock: Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in a well-arranged manner where it is easy to locate. Maintain and clean back up trays to represent brand standards for presentation to clients.
- Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all products are in top selling condition. If required, send damaged and tarnished items for restoration and repair.
- Customer Relationship: Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events.
- POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receive and prepare all inter-store delivery notes.
Retail Sales Specialist in City of London employer: DANI by Daniel K
Contact Detail:
DANI by Daniel K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Specialist in City of London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style and professionalism. A polished appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Specialist in City of London
Some tips for your application 🫡
Show Your Passion for Jewelry: When writing your application, let your love for jewelry shine through! Share any personal experiences or knowledge you have about different pieces, materials, or trends. We want to see that you're genuinely excited about the role and the products you'll be working with.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Use keywords from the posting, like 'customer assistance' and 'sales techniques', to show us you understand what we're looking for. This will help your application stand out!
Be Personable and Engaging: Remember, this role is all about building relationships with customers. Use a friendly tone in your application to reflect your personality. We want to get a sense of who you are and how you would connect with our customers, so don’t be afraid to let your character come through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at DANI by Daniel K
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with different types of jewellery, materials, and current trends. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to demonstrate your ability to build relationships. Think of examples from your past experiences where you've successfully assisted customers or resolved issues. This will highlight your customer service skills.
✨Practice Your Sales Techniques
Prepare to discuss how you would approach upselling or cross-selling in a retail environment. You might even want to role-play some scenarios with a friend to get comfortable with persuasive selling techniques. This will help you stand out as a candidate who can drive sales.
✨Visual Merchandising Matters
Understand the basics of visual merchandising and how it impacts sales. Be ready to share your ideas on how you would keep displays appealing and organised. This shows that you’re not just focused on sales but also on creating an inviting shopping experience.
