At a Glance
- Tasks: Drive data-driven decisions to enhance payment systems and improve customer experiences.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Collaborate with 150+ analysts in a dynamic, inclusive environment.
- Why this job: Make a real impact on payment processes while working with cutting-edge AI technology.
- Qualifications: Strong analytical skills and experience in data analysis.
The predicted salary is between 60000 - 75000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.
THE ROLE
We are looking for a Senior Payment Operations Analyst who is passionate about our mission of Money Without Borders. You will partner with our Payment Operations organisation to help drive data-driven decisions that would improve the quality of our payment systems, making them smoother and more efficient. The Payment Operations organisation is responsible for ensuring that our customers’ payments flow smoothly. The organisation focuses on resolving issues surrounding the movement of funds, to deliver a fast and convenient payment experience for our customers.
As a Senior Payment Operations Analyst, you will be driving our analytics effort to strengthen our quality assurance and control processes. You will identify how we can evaluate if payment processing flows are done right, and if not, what went wrong with them. You will own an attribution model to quality lapses, and work with other teams to improve the quality of payment processing. You will also be incorporating AI in your work, using AI to improve the quality review process. This is a great opportunity for an analyst that has strong product thinking and is passionate about creating convincing analyses. It also allows you to work alongside the current developments in AI. You will also be part of a wider team of 150+ analysts that you can collaborate with on cross-team projects, have knowledge sharing sessions and bring ideas on how we can improve analytics across Wise.
WHAT YOU’LL BE DOING
- Collaborate with various senior stakeholders in the organisation and effectively communicate your insights into real change for our customers.
- Support the organisation’s drive to improve the quality of its processes by identifying payment flows that have met quality standards, and if not, identify the reasons for failing quality standards.
- Proactively contribute to, own, create and track key metrics and results for the organisation, keeping them accountable throughout the quarter.
- Expose the vast amount of data available to the organisation in a meaningful and actionable way and support other teams in discovering insights from data.
- Support your team and the organisation by building and maintaining data pipelines, preparing reports, and creating visualisations.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Senior Data Analyst - Payment Operations employer: Dangote Industries Limited
Wise is an exceptional employer that champions a diverse and inclusive work culture, empowering employees to contribute meaningfully to our mission of Money Without Borders. As a Senior Data Analyst in Payment Operations, you will enjoy collaborative opportunities with over 150 analysts, access to cutting-edge AI technologies, and a commitment to your professional growth within a global technology company dedicated to making financial transactions seamless for everyone, everywhere.
Contact Details:
Dangote Industries Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Data Analyst - Payment Operations
✨Tip Number 1
Network like a pro! Reach out to current employees at Wise on LinkedIn and ask them about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Wise's mission and values. Show us how your passion for data and improving payment systems aligns with our goal of Money Without Borders.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss specific examples of how you've used data to drive decisions in past roles. We love seeing how you think and solve problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior Data Analyst - Payment Operations
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our mission of Money Without Borders shine through. We want to see how your passion aligns with what we do at Wise, so don’t hold back!
Be Data-Driven:As a Senior Data Analyst, your ability to analyse and interpret data is key. Make sure to highlight your analytical skills and any relevant experience you have in improving processes through data insights. We love numbers!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your skills can help us improve payment operations and enhance customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dangote Industries Limited
✨Know Your Data Inside Out
As a Senior Data Analyst, you'll need to demonstrate your expertise in data analysis. Brush up on the key metrics and KPIs relevant to payment operations. Be ready to discuss how you've used data to drive decisions in past roles, and think of specific examples that showcase your analytical skills.
✨Understand the Payment Landscape
Familiarise yourself with the current trends and challenges in payment operations. Research Wise's mission and how they aim to improve the payment experience. This will not only show your interest in the role but also help you articulate how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you had to identify quality lapses in payment processes or improve efficiency. Prepare to explain your thought process and the impact of your actions on the overall operation.
✨Showcase Your Collaboration Skills
Since the role involves working with various stakeholders, be prepared to discuss your experience in cross-team collaboration. Highlight instances where your insights led to real change, and emphasise your ability to communicate complex data findings in an understandable way.
