At a Glance
- Tasks: Lead design for high-stakes financial journeys, ensuring clarity and confidence for customers.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and positive change.
- Why this job: Make a real impact by solving complex problems in the financial sector.
- Qualifications: Strong portfolio in high-impact design, collaboration skills, and evidence-based decision making.
The predicted salary is between 60000 - 80000 £ per year.
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
At Wise, we've got a clear mission — money without borders. Built by and for people who live global lives. We're at a genuinely exciting time when building more transparent and convenient ways to pay and get paid have never been more important in achieving that mission.
The High Volume team sits within Send and focuses on the customers who matter most to Wise's growth: the 1% of our customer base who drive 45% of global cross-currency volume. These are people buying property abroad, managing significant international wealth, running global businesses, and making some of the highest-stakes financial decisions of their lives. They're also the segment we're currently failing to convert and retain at the rate they deserve. That's the problem you'll be solving.
Responsibilities- Own the design direction for the High Volume space - setting strategy, driving quality, and shaping the experience from first impression to long-term loyalty.
- Bring clarity and confidence to complex, high-stakes journeys - Customers sending £100k+ need predictability, reassurance, and control. You'll translate that into product experiences that genuinely deliver it.
- Work across a wide surface - verification and compliance flows, transfer planning tools, premium support touchpoints, bulk business payments, and emerging products like FX Forwards.
- Ground your work in customer evidence - You'll collaborate closely with research and use a rich base of qualitative and quantitative insight to make strong, defensible design decisions.
- Raise the bar for the team around you - You'll mentor, give feedback, and help shape how we work — not just what we ship.
- Partner deeply with product and engineering leads to define what we build and why, not just how it looks.
- Work on genuinely hard problems, with real stakes and real data behind every decision.
- Own your impact. You'll help shape the strategy, not just respond to it.
- Ship work that moves meaningful metrics — activation rates, conversion, retention — for customers entrusting Wise with some of the biggest financial moments of their lives.
- Be part of a positive change. We're fixing a broken, greedy system, and putting people and businesses in control of their money.
- You have a portfolio of well-crafted, high-impact work that solves real problems — ideally in spaces where trust, complexity, or high stakes are central to the design challenge.
- You think at the strategy level and execute at the detail level. You're as comfortable shaping direction in a product review as you are sweating the micro-interactions.
- You're a strong collaborator who designs in the open, brings cross-functional partners along, and earns influence through the quality of your thinking.
- You practise evidence-based design and can articulate your decisions clearly and credibly — especially when pushing back on something.
- You have strong visual and interaction design skills and a high bar for fit and finish.
We want to work with the best people, no matter their background. If you've got great experience and you're great at articulating your thinking, we'd like to hear from you. We believe diverse teams build better products, and we especially love to hear from people from under-represented demographics.
We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Staff Product Designer - Send (High Volume) in London employer: Dangote Industries Limited
Wise is an exceptional employer, offering a dynamic work environment where innovation meets purpose. As a Staff Product Designer in our High Volume team, you'll tackle complex challenges that directly impact our customers' financial journeys, all while enjoying a culture that values inclusivity and collaboration. With ample opportunities for professional growth and the chance to contribute to meaningful change in the global financial landscape, Wise is the perfect place for those looking to make a real difference.
Contact Details:
Dangote Industries Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Staff Product Designer - Send (High Volume) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Wise employees on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your portfolio! When you get the chance to chat with hiring managers or team leads, make sure to highlight your best work. Tailor your examples to show how you've tackled complex design challenges, especially in high-stakes environments.
✨Tip Number 3
Prepare for those tricky questions! Think about how you'd approach the design problems at Wise. Be ready to discuss your thought process and how you use evidence-based design to back up your decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Wise mission. Let's make money management easier together!
We think you need these skills to ace Staff Product Designer - Send (High Volume) in London
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include a well-crafted portfolio that highlights your best work. We want to see how you've tackled real problems, especially in high-stakes environments where trust and complexity are key.
Tailor Your Application:When applying, tailor your application to reflect our mission of 'money without borders'. Use language from the job description to show us you understand what we're about and how you can contribute.
Be Evidence-Based:We love designers who ground their decisions in evidence. In your application, share examples of how you've used customer insights to inform your design choices. This will show us you're serious about making an impact.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dangote Industries Limited
✨Know Your Stuff
Before the interview, dive deep into Wise's mission and values. Understand their focus on high-volume customers and how your design experience can directly impact their journey. Be ready to discuss specific examples from your portfolio that align with their goals.
✨Showcase Your Process
During the interview, articulate your design process clearly. Explain how you ground your decisions in customer evidence and how you've tackled complex design challenges in the past. This will demonstrate your strategic thinking and attention to detail.
✨Collaborate Like a Pro
Highlight your collaboration skills by discussing past experiences where you worked closely with product and engineering teams. Emphasise how you’ve influenced design decisions through effective communication and teamwork, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Wise's current design challenges and future projects. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of making money management easier for everyone.
