At a Glance
- Tasks: Drive data-driven decisions to enhance payment systems and improve customer experiences.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Collaborate with 150+ analysts in a dynamic, inclusive environment.
- Why this job: Make a real impact on global payments while working with cutting-edge AI technology.
- Qualifications: Strong analytical skills and experience in data analysis and quality assurance.
The predicted salary is between 55000 - 65000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
THE ROLE
We are looking for a Senior Payment Operations Analyst who is passionate about our mission of Money Without Borders. You will partner with our Payment Operations organisation to help drive data-driven decisions that would improve the quality of our payment systems, making them smoother and more efficient. The Payment Operations organisation is responsible for ensuring that our customers’ payments flow smoothly. The organisation focuses on resolving issues surrounding the movement of funds, to deliver a fast and convenient payment experience for our customers.
As a Senior Payment Operations Analyst, you will be driving our analytics effort to strengthen our quality assurance and control processes. You will identify how we can evaluate if payment processing flows are done right, and if not, what went wrong with them. You will own an attribution model to quality lapses, and work with other teams to improve the quality of payment processing. You will also be incorporating AI in your work, using AI to improve the quality review process.
This is a great opportunity for an analyst that has strong product thinking and is passionate about creating convincing analyses. It also allows you to work alongside the current developments in AI. You will also be part of a wider team of 150+ analysts that you can collaborate with on cross-team projects, have knowledge sharing sessions and bring ideas on how we can improve analytics across Wise. This is an IC2 role. Please note that Wise does not provide visa sponsorship for this role. Applicants must have the right to work in the UK.
WHAT YOU’LL BE DOING
- Collaborate with various senior stakeholders in the organisation and effectively communicate your insights into real change for our customers.
- Support the organisation’s drive to improve the quality of its processes by identifying payment flows that have met quality standards, and if not, identify the reasons for failing quality standards.
- Proactively contribute to, own, create and track key metrics and results for the organisation, keeping them accountable throughout the quarter.
- Expose the vast amount of data available to the organisation in a meaningful and actionable way and support other teams in discovering insights from data.
- Support your team and the organisation by building and maintaining data pipelines, preparing reports, and creating visualisations.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Senior Data Analyst - Payment Operations in London employer: Dangote Industries Limited
Wise is an exceptional employer that champions a culture of inclusivity and collaboration, making it an ideal place for a Senior Data Analyst in Payment Operations. With a commitment to employee growth, you will have the opportunity to work alongside a diverse team of over 150 analysts, leveraging cutting-edge AI technologies to drive impactful data-driven decisions. Our dynamic work environment fosters innovation and encourages you to contribute meaningfully to our mission of creating seamless international payment experiences for everyone, everywhere.
Contact Details:
Dangote Industries Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Data Analyst - Payment Operations in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Wise on LinkedIn and ask them about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Wise's mission and values. Show us how your passion for data and improving payment systems aligns with our goal of Money Without Borders.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain complex analyses in simple terms. We want to see how you can communicate insights that drive real change for our customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Data Analyst - Payment Operations in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Wise's mission shine through. We want to see how passionate you are about making money management easier for everyone, so share your thoughts on why this role excites you!
Tailor Your CV:Make sure your CV is tailored to the Senior Payment Operations Analyst role. Highlight your experience with data analysis, quality assurance, and any relevant projects that showcase your skills. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to explain your experiences and achievements. We appreciate clarity, and it helps us understand how you can contribute to our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Wise and our culture!
How to prepare for a job interview at Dangote Industries Limited
✨Know Your Data Inside Out
As a Senior Data Analyst, you'll be expected to have a solid grasp of data analytics and payment systems. Brush up on your knowledge of data pipelines, quality assurance processes, and how AI can enhance these areas. Be ready to discuss specific examples from your past work that demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Wise is all about improving payment flows and resolving issues. Prepare to share instances where you've identified problems in data processes and how you tackled them. Highlight your analytical thinking and how your insights led to real change in previous roles.
✨Communicate Effectively with Stakeholders
Collaboration is key in this role. Think of ways to demonstrate your ability to communicate complex data insights to non-technical stakeholders. Practice explaining your analyses in simple terms, focusing on how they can drive decisions and improve customer experiences.
✨Embrace the Mission of Money Without Borders
Wise is driven by its mission, so show your passion for making money management easier for everyone. Research the company’s values and think about how your personal goals align with theirs. Be prepared to discuss why you want to be part of their journey and how you can contribute to their mission.
