Media Operations Manager in London

As the Media Operations Manager, you'll be the operational backbone of UGG EMEA's media function, ensuring Brand and Performance media operate as a connected, full‑funnel ecosystem. You'll combine media operations expertise, project management discipline, and change leadership to streamline workflows, ensure budget governance, and raise executional quality across all paid media activity.

Your Impact

• Apply strong knowledge of media ecosystem to support both Brand and Performance media teams, ensuring cohesive activity planning and delivery.
• Bridge disconnects between Brand and Performance teams, aligning objectives, timelines, KPIs, and channel roles.
• Champion a joined‑up, 360° media ecosystem approach, translating global frameworks into EMEA market execution.
• Own and continuously improve media processes and operating models, identifying inefficiencies and designing streamlined workflows.
• Standardize planning, launch readiness, QA, and wrap‑up processes while maintaining flexibility.
• Embed AI‑enabled operational efficiencies to reduce manual effort and future‑prove UGG's media operating model.
• Lead delivery in a fast‑paced environment, balancing structure with adaptability and acting as an Asana Pro for the media function.
• Oversee media finance processes, including monthly budgets, accruals, POs, and invoicing, increasing accuracy and transparency.
• Lead media agencies with a focus on operational effectiveness, embedding strong ways of working across SLAs, briefing, approvals, and financial processes.
• Champion cross‑functional, media‑specific initiatives, bringing fresh perspectives and unlocking efficiencies.
• Provide consistent hands‑on operational support to Brand and Performance teams during pillar peaks.

Who You Are

• Highly organised, commercially minded, and solutions‑focused.
• Change‑oriented, improvement‑driven, agile, adaptable, and calm under pressure.
• Comfortable challenging the status quo constructively.

We would Love to Hear from People with

• Strong background across both Brand and Performance media.
• Proven media operations and project management experience.
• AI‑curious with advanced Excel proficiency, confident using automation, data, and tooling to streamline media operations and financial processes.
• Strong media finance and budget governance experience.
• Hands‑on experience managing media agencies and RFP transitions.

What We Will Give You

• Competitive Pay and Bonuses – We’ve created a variety of competitive compensation programs to foster career development, reward success and show our employees just how much they’re valued.
• Generous Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half‑day Fridays providing our work is finished for the week.
• Extras, discounts, perks & volunteering opportunities – Being a valued member of the Deckers Brands team means more than just a pay‑check. From generous discounts to community‑based programs, we offer a variety of cool extras.
• Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme.
• Hybrid & Flexible Working Environment.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.