Sales Development Representative
The Sales Development Representative is responsible for managing and developing relationships through structured telephone calls. The role supports business growth by maintaining existing accounts, identifying new commercial opportunities and generating qualified prospects whilst working alongside the external sales team. Newton Aycliffe • Full Time
Summary and Purpose
The Sales Development Representative is responsible for managing and developing relationships through structured telephone calls. The role supports business growth by maintaining existing accounts, identifying new commercial opportunities and generating qualified prospects whilst working alongside the external sales team.
This position sits within the internal sales function and focuses on consistent pipeline development, account retention, lead generation and accurate CRM management.
Responsibilities & Key Tasks
- Account Management
- Manage a defined portfolio of existing Business to Business customer accounts
- Maintain regular telephone contact to strengthen relationships and identify additional needs
- Ensure customer information, activity and opportunities are accurately recorded in the CRM system
- Support account retention through proactive communication and follow-up
- Conduct outbound telephone activity to B2B prospects within agreed target markets
- Qualify prospect accounts based on defined criteria (the need, timing, budget, decision-maker)
- Generate and progress new sales opportunities through structured conversations
- Book appointments, demonstrations or handovers to area sales managers
- Follow up on inbound enquiries, marketing campaigns and warm leads
- Maintain a consistent flow of qualified opportunities into the sales pipeline
- Work closely with the wider sales team to ensure smooth handover and progression of opportunities
- Provide feedback on prospect responses, objections and market trends
Reporting & Performance
- Work towards agreed activity and performance measures (calls, conversations, leads, opportunities)
- Produce accurate internal reporting on account activity and pipeline status
- Maintain compliance with internal processes and data protection requirements
- Strong telephone communication and professional B2B engagement skills
- Ability to build rapport and credibility with decision-makers
- Effective questioning, listening and objection-handling skills
- Organised approach to account and pipeline management
- Comfortable working to structured processes and performance targets
- Competent user of CRM systems and standard business software
Knowledge & Experience
- Experience in B2B internal sales, account management, telesales or lead generation
- Understanding of sales pipelines and qualification methodologies
- Familiarity with long-cycle or consultative sales environments (desirable)
Working Relationships
- Internal Customer Services
- Marketing Team
AOB
Working Hours – 8:30-17:00 Mon-Fri. Office based role in Newton Aycliffe
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StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative at Danesmoorgroup, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Danesmoorgroup. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Danesmoorgroup:When writing your cover letter, make sure to tailor your message specifically for Danesmoorgroup. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Danesmoorgroup
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Danesmoorgroup that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Danesmoorgroup that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Danesmoorgroup’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
