At a Glance
- Tasks: Manage relationships and generate leads through engaging telephone conversations.
- Company: Join a dynamic team focused on business growth and customer success.
- Benefits: Full-time role with competitive pay and opportunities for career advancement.
- Other info: Office-based role with structured working hours and a supportive team environment.
- Why this job: Make an impact by driving sales and building valuable connections.
- Qualifications: Experience in B2B sales or account management is a plus.
The predicted salary is between 25000 - 35000 £ per year.
The Sales Development Representative is responsible for managing and developing relationships through structured telephone calls. The role supports business growth by maintaining existing accounts, identifying new commercial opportunities and generating qualified prospects whilst working alongside the external sales team. This position sits within the internal sales function and focuses on consistent pipeline development, account retention, lead generation and accurate CRM management.
Responsibilities & Key Tasks
- Manage a defined portfolio of existing Business to Business customer accounts
- Maintain regular telephone contact to strengthen relationships and identify additional needs
- Ensure customer information, activity and opportunities are accurately recorded in the CRM system
- Support account retention through proactive communication and follow-up
- Conduct outbound telephone activity to B2B prospects within agreed target markets
- Qualify prospect accounts based on defined criteria (the need, timing, budget, decision-maker)
- Generate and progress new sales opportunities through structured conversations
- Book appointments, demonstrations or handovers to area sales managers
- Follow up on inbound enquiries, marketing campaigns and warm leads
- Maintain a consistent flow of qualified opportunities into the sales pipeline
- Work closely with the wider sales team to ensure smooth handover and progression of opportunities
- Provide feedback on prospect responses, objections and market trends
Reporting & Performance
- Work towards agreed activity and performance measures (calls, conversations, leads, opportunities)
- Produce accurate internal reporting on account activity and pipeline status
- Maintain compliance with internal processes and data protection requirements
Knowledge & Experience
- Experience in B2B internal sales, account management, telesales or lead generation
- Understanding of sales pipelines and qualification methodologies
- Familiarity with long-cycle or consultative sales environments (desirable)
Working Relationships
- Internal Customer Services
- Marketing Team
Working Hours – 8:30-17:00 Mon-Fri. Office based role in Newton Aycliffe.
Sales Development Representative in Newton Aycliffe employer: Danesmoorgroup
As a Sales Development Representative in Newton Aycliffe, you will thrive in a dynamic work culture that prioritises collaboration and professional growth. Our commitment to employee development is reflected in our structured training programmes and supportive team environment, ensuring you have the tools to excel in your role while contributing to meaningful business growth. Enjoy the benefits of a full-time position with a focus on work-life balance, all within a vibrant community that values innovation and success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Newton Aycliffe
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you get that call or interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll sound on the phone.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Sales Development Representative role.
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Sales Development Representative in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Development Representative role. Highlight your experience in B2B sales, account management, and any relevant skills that match what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Show Off Your Communication Skills:Since this role involves a lot of telephone communication, make sure your written application reflects your ability to communicate clearly and professionally. Use concise language and avoid jargon to keep it engaging.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Danesmoorgroup
✨Know Your CRM Inside Out
Since the role involves accurate CRM management, make sure you’re familiar with common CRM systems. Brush up on how to record customer interactions and manage pipelines effectively. This will show your potential employer that you’re ready to hit the ground running.
✨Master the Art of Conversation
As a Sales Development Representative, strong telephone communication is key. Practice your pitch and work on your listening skills. Prepare for common objections and think about how you can turn them into opportunities. Role-playing with a friend can be super helpful!
✨Research the Company and Market
Before the interview, do your homework on the company and its market. Understand their products, services, and target audience. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role and the business.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the sales team’s structure, performance metrics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
