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- Tasks: Manage B2B relationships and generate new sales opportunities through engaging telephone conversations.
- Company: Dynamic company focused on business growth and team collaboration.
- Benefits: Company pension, health programme, free parking, and referral bonuses.
- Why this job: Join a vibrant team and make an impact in the B2B sales landscape.
- Qualifications: Experience in B2B sales or account management and strong communication skills.
- Other info: Office-based role with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Internal Account Executive is responsible for managing and developing B2B relationships through structured telephone engagement. The role supports business growth by maintaining existing accounts, identifying new commercial opportunities, and generating qualified prospects working alongside the external sales team. The position operates as part of the internal sales function and focuses on consistent pipeline development, account retention, lead generation and accurate CRM management.
Responsibilities & Key Tasks
- Account Management
- Manage a defined portfolio of existing B2B customer accounts
- Maintain regular telephone contact to strengthen relationships and identify additional needs
- Ensure customer information, activity, and opportunities are accurately recorded in the CRM system
- Support account retention through proactive communication and follow-up
- Prospecting & Lead Generation
- Conduct outbound telephone activity to B2B prospects within agreed target markets
- Qualify prospects based on defined criteria (need, timing, budget, decision-maker)
- Generate and progress new sales opportunities through structured conversations
- Book appointments, demonstrations, or handovers to field or senior sales colleagues
- Sales Support & Pipeline Development
- Follow up on inbound enquiries, marketing campaigns, and warm leads
- Maintain a consistent flow of qualified opportunities into the sales pipeline
- Work closely with the wider sales team to ensure smooth handover and progression of opportunities
- Provide feedback on prospect responses, objections, and market trends
- Reporting & Performance
- Work towards agreed activity and performance measures (calls, conversations, leads, opportunities)
- Produce accurate internal reporting on account activity and pipeline status
- Maintain compliance with internal processes and data protection requirements
Skills & Competencies
- Strong telephone communication and professional B2B engagement skills
- Ability to build rapport and credibility with decision-makers
- Effective questioning, listening, and objection-handling skills
- Organised approach to account and pipeline management
- Comfortable working to structured processes and performance targets
- Competent user of CRM systems and standard business software
Knowledge & Experience
- Experience in B2B internal sales, account management, telesales, or lead generation
- Understanding of sales pipelines and qualification methodologies
- Familiarity with long-cycle or consultative sales environments (desirable)
Working Relationships
- Internal Customer Services
- Area Sales Managers
- Marketing Team
- Sales Management
Working Hours – 8:30-5 Mon-Fri. Office based role in Newton Aycliffe
Desirables: Account management / sales development experience 2+ years, KBB Industry
Job Types: Full-time, Permanent
Benefits: Company pension, Free parking, Health & wellbeing programme, On-site parking, Referral programme
Work Location: In person
Internal Account Executive in Newton Aycliffe employer: Danesmoor
Contact Detail:
Danesmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Executive in Newton Aycliffe
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you chat with them, you can show that you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your skills match what they’re looking for. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Account Executive in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Account Executive. Highlight your B2B experience and any relevant sales achievements. We want to see how you can manage accounts and generate leads!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your skills in telephone communication and account management, and show us your enthusiasm for the role.
Showcase Your CRM Skills: Since CRM management is key in this role, make sure to mention any experience you have with CRM systems. We love candidates who are organised and can keep track of customer interactions effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Danesmoor
✨Know Your Accounts
Before the interview, make sure you research the company’s existing B2B accounts. Understand their products and services, and think about how you can add value to their current portfolio. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master the Art of Communication
Since the role heavily relies on telephone engagement, practice your communication skills. Prepare to demonstrate how you can build rapport over the phone. Consider role-playing with a friend to refine your questioning and listening techniques, as well as your ability to handle objections.
✨Familiarise Yourself with CRM Systems
Get comfortable with common CRM systems, as this is crucial for managing accounts and tracking opportunities. If you have experience with specific software, be ready to discuss it. If not, do a bit of research on popular CRMs and be prepared to talk about how you would adapt to using one.
✨Showcase Your Sales Strategy
Think about your approach to lead generation and pipeline development. Be ready to share specific examples from your past experiences where you successfully identified new opportunities or retained accounts. This will help illustrate your understanding of the sales process and your ability to meet performance targets.