At a Glance
- Tasks: Guide dental practices through engaging training sessions and ensure their success with digital dentistry.
- Company: Dandy is revolutionising the dental industry with innovative technology and world-class support.
- Benefits: Comprehensive benefits including healthcare, mental health support, and generous paid time off.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact in the dental field while empowering practices with cutting-edge technology.
- Qualifications: Experience in training on digital dental platforms and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
About the Role
Launch Trainers are essential to delivering a world-class onboarding experience at Dandy. You’ll guide new dental practices through engaging training sessions—both virtual and in-person—to build confidence and excitement around digital dentistry. Beyond initial onboarding, you’ll continue coaching practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role for someone who loves teaching, building trust, and driving measurable outcomes. This role includes up to 20% travel for in-practice training and support.
What You’ll Do
- Live Training & Onboarding
- Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively.
- Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice.
- Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions.
- Build credibility and clinical trust that drives confidence and early adoption.
- Take ownership of each launch, ensuring practices achieve key milestones from day one.
- Ongoing Coaching & Success Enablement
- Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers.
- Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement.
- Identify gaps in product usage and offer targeted follow-up to close them.
- Conduct First Case Monitoring sessions to reinforce best practices and ensure order success.
- Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey.
- Recognize early wins and celebrate progress to build practice confidence and momentum.
What We’re Looking For
- Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred).
- Hands-on knowledge of intraoral scanning and digital dental workflows.
- Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change.
- Clear, confident communicator with outstanding virtual presentation and interpersonal skills.
- Customer-first mindset—empathetic, patient, and skilled at building trust remotely.
- Highly organized and accountable, with a track record of owning outcomes and follow-through.
- Quick learner, tech-savvy, and adaptable in fast-paced environments.
- Organized and efficient in managing multiple trainings, follow-ups, and customer touch points.
- Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption.
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs.
Dental Launch Trainer (UK) employer: Dandy
Dandy is an exceptional employer, offering a dynamic work environment where innovation meets support. As a Dental Launch Trainer, you'll not only play a pivotal role in transforming the dental industry but also benefit from comprehensive health and wellness packages, generous paid time off, and a commitment to employee growth through ongoing training and development. With a focus on inclusivity and a customer-first mindset, Dandy fosters a culture that celebrates diversity and empowers its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Launch Trainer (UK)
✨Tip Number 1
Get to know the company inside out! Research Dandy's mission, values, and recent developments. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or using online resources. The more comfortable you are, the better you'll communicate your passion for digital dentistry.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might even lead to a referral—always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Dental Launch Trainer (UK)
Some tips for your application 🫡
Show Your Passion for Teaching:When you're writing your application, let your enthusiasm for teaching and training shine through. We want to see how you can engage and inspire others, especially in the context of digital dentistry. Share any relevant experiences that highlight your ability to simplify complex concepts.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone with hands-on knowledge of intraoral scanning and digital workflows, so don’t shy away from showcasing your expertise in these areas.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow. Highlight your key achievements and how they relate to the role of a Launch Trainer at Dandy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Dandy
✨Know Your Stuff
Make sure you brush up on digital dental platforms and intraoral scanning techniques. Dandy is looking for someone who can simplify complex concepts, so be ready to explain these in a clear and engaging way.
✨Showcase Your Teaching Skills
Prepare to demonstrate your teaching and facilitation skills during the interview. Think of examples where you've successfully trained others, especially in a tech environment, and be ready to discuss how you adapt your style to different learning preferences.
✨Emphasise Customer-Centricity
Dandy values a customer-first mindset, so come prepared with examples of how you've built trust and rapport with clients. Highlight your empathetic approach and how you've helped others overcome challenges in adopting new technologies.
✨Be Organised and Proactive
Show that you're highly organised by discussing how you manage multiple training sessions and follow-ups. Dandy wants someone who takes ownership of outcomes, so share specific instances where your proactive approach led to measurable success.
