Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure a secure and welcoming environment for residents during overnight hours.
- Company: Join a modern living brand that values community and service.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working night shifts.
- Qualifications: Strong communication skills and a background in Health & Safety.
- Other info: Dynamic role with a focus on enhancing resident experiences.
The predicted salary is between 36000 - 60000 £ per year.
A modern living brand is seeking a Night Resident Service Manager to ensure a secure and welcoming environment for residents during overnight hours. You will represent the organization's values, deliver outstanding customer service, and assist with administrative tasks.
This multi-site role requires excellent communication and IT skills, along with a strong background in Health & Safety practices. Candidates should be dependable, respectful, and focused on enhancing resident experiences.
Working hours are from 8:00pm to 8:00am on a rotating shift pattern.
Overnight Resident Experience Manager in London employer: DANDI
Contact Detail:
DANDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Resident Experience Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you directly, which is a huge plus!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and Health & Safety. We want you to showcase your skills and experience confidently, so role-play with a friend or use our resources to get ready.
✨Tip Number 3
Showcase your personality! When you’re in the interview, let your passion for enhancing resident experiences shine through. Remember, they’re looking for someone dependable and respectful, so be yourself and connect with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Overnight Resident Experience Manager in London
Some tips for your application 🫡
Show Your Passion for Resident Experience: When writing your application, let us see your enthusiasm for creating a welcoming environment. Share any relevant experiences that highlight your commitment to outstanding customer service and enhancing resident experiences.
Highlight Your Communication Skills: Since this role requires excellent communication, make sure to showcase your ability to connect with people. Use clear and concise language in your application, and don’t hesitate to include examples of how you've effectively communicated in past roles.
Demonstrate Your IT Proficiency: We value strong IT skills, so mention any relevant software or tools you’re familiar with. If you’ve used technology to improve processes or enhance resident interactions, be sure to include those details in your application.
Emphasise Your Health & Safety Knowledge: Given the importance of Health & Safety in this role, make sure to highlight any training or experience you have in this area. We want to know how you can contribute to a secure environment for our residents during overnight hours.
How to prepare for a job interview at DANDI
✨Know the Company Values
Before your interview, take some time to research the company's values and mission. Understanding what they stand for will help you align your answers with their expectations and show that you're a good fit for their culture.
✨Highlight Your Customer Service Skills
As a Night Resident Service Manager, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for residents or customers. This will demonstrate your commitment to enhancing resident experiences.
✨Brush Up on Health & Safety Practices
Since this role involves a strong background in Health & Safety, be ready to discuss relevant regulations and practices. You might even want to mention any certifications you have or training you've completed in this area to showcase your expertise.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of situations where you had to make quick decisions or manage conflicts, and be ready to explain how you approached them.
