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For Companies At a Glance
- Tasks: Provide on-site support and solutions to customers in the Peterborough area.
- Company: Join Ria Money, a leading global money transfer service.
- Benefits: Competitive salary, benefits package, and opportunities for growth.
- Why this job: Be the face of a global brand and help customers with their financial needs.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Field-based role with a dynamic work environment.
The predicted salary is between 25500 - 27500 £ per year.
Salary: £25,500–£27,500 + Benefits
Location: Peterborough (Field-based role)
Join Ria Money
Field Support Specialist: Peterborough employer: Dandelion Payments
Contact Detail:
Dandelion Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Specialist: Peterborough
✨Tip Number 1
Get to know the company! Research Ria Money and understand their values, mission, and what they do. This will help you tailor your approach and show that you're genuinely interested in being a Field Support Specialist.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to field support roles. Think about scenarios where you've solved problems or provided excellent customer service, as these will be key in showcasing your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Support Specialist role. Highlight relevant experience and skills that match what we're looking for in Peterborough. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: As a Field Support Specialist, you'll need to tackle challenges head-on. In your application, share examples of how you've successfully solved problems in the past. This will help us see your critical thinking skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dandelion Payments
✨Know the Company Inside Out
Before your interview, make sure you research Ria Money thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Field Experience
As a Field Support Specialist, you'll be working directly with clients. Be ready to share specific examples from your past experiences where you've successfully resolved issues or provided exceptional support in the field.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle certain situations in the field. Think of scenarios related to customer service challenges or technical issues, and prepare structured responses using the STAR method (Situation, Task, Action, Result).
✨Dress Appropriately and Be Professional
Even though it's a field-based role, first impressions matter. Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and respect the interviewers' time.
