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For Companies At a Glance
- Tasks: Engage with customers, process transactions, and resolve inquiries in a fast-paced environment.
- Company: Join Ria, a leading money transfer company known for secure and speedy international transfers.
- Benefits: Enjoy a friendly team atmosphere, flexible schedules, and opportunities for growth.
- Why this job: Be part of a diverse team that values customer service and creates positive experiences.
- Qualifications: Must have cash handling experience, basic computer skills, and a valid work permit.
- Other info: Spanish or Portuguese speakers are preferred; flexibility to work weekends is essential.
The predicted salary is between 24000 - 36000 £ per year.
Location: LONDON, LONDON, United Kingdom
Our friendly Retail team is looking for a new team member! If you enjoy working in a customer-focused environment and are driven by providing excellent customer service within a diverse team, then this is the role for you. Ria is a leading money transfer company that provides fast and secure international transfers of funds for businesses and individuals. Our Retail team is committed to providing the most trustworthy, easy, and pleasant experiences for our customers. You will be joining a friendly team where you will contribute towards the dynamics and success of the store.
You will need to have great communication skills when dealing with our diverse customer base by displaying friendliness, a positive attitude, resolving problems, and confidence in handling our customers’ money in a fast-paced environment.
What you will do on a daily basis:
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling, and buying foreign currency.
- Accurately verify or enter the customer’s information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations, or other Ria locations.
- Recognise problems, issues, or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria’s products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Perform other duties as assigned or requested by your colleagues and superiors.
What we will look for you to have:
- Ability to work flexible schedules, including weekends.
- Some computer knowledge with the ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- A valid work permit is a must.
- Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.
- For this particular role, we would prefer to consider candidates who speak Spanish or Portuguese.
Do you want to work for Ria Money Transfer? Be a part of our team that is driven, open, humble, and transparent.
Cashier Elephant and Castle Store employer: Dandelion Payments
Contact Detail:
Dandelion Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier Elephant and Castle Store
✨Tip Number 1
Familiarise yourself with Ria's products and services before your interview. Understanding the specifics of money transfers, currency exchange, and customer service expectations will show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when interacting with customers and addressing their inquiries during the job.
✨Tip Number 3
Highlight any previous cash handling experience you have in conversations. Be ready to share specific examples of how you've managed cash transactions accurately and efficiently in past roles.
✨Tip Number 4
If you speak Spanish or Portuguese, make sure to mention this during your discussions. Being bilingual can be a significant advantage in a diverse customer environment like Ria's, so don't hesitate to showcase this skill.
We think you need these skills to ace Cashier Elephant and Castle Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and cash handling. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your communication skills and any experience you have with diverse customer bases, as well as your ability to work in a fast-paced environment.
Showcase Language Skills: If you speak Spanish or Portuguese, be sure to mention this prominently in your application. Highlight how these language skills can enhance customer interactions and contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dandelion Payments
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain friendly and positive, even in challenging situations.
✨Demonstrate Cash Handling Experience
If you have previous experience with cash handling, make sure to mention it during the interview. Discuss any relevant procedures you followed to ensure accuracy and security, as this will show your capability in managing financial transactions.
✨Familiarise Yourself with Ria's Services
Take some time to research Ria Money Transfer and its services before the interview. Being knowledgeable about their products will not only impress the interviewers but also help you answer questions more effectively and demonstrate your genuine interest in the company.
✨Prepare for Teamwork Questions
As you'll be working in a diverse team, be ready to discuss your experiences working collaboratively with others. Think of specific examples where you contributed to a team's success or resolved conflicts, showcasing your ability to work well with different personalities.
