At a Glance
- Tasks: Help customers find their dream homes and provide top-notch service throughout the buying process.
- Company: Join Dandara, a leading UK housebuilder with over 30 years of experience.
- Benefits: Earn up to £60k OTE, enjoy 33 days holiday, and access private medical insurance.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating beautiful homes that enhance communities.
- Qualifications: Experience in new homes sales and excellent communication skills are essential.
The predicted salary is between 40000 - 60000 £ per year.
Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It's something we have been doing for over 30 years and it's part of the reason why we're one of the UK's most respected private housebuilders. We work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.
This role is on an 18 Month Fixed Term Contract basis and can either be based at our site in Petersfield or Chichester.
Working Pattern
This role requires working 5 days in seven with a 2 day break on a rota, so you must be flexible as these days can change.
About the role
Reporting to the Senior Sales Manager, the successful New Home Sales Consultant will be an expert at selling customers their dream home. At Dandara we know those first impressions last, so having a passion for customer service is crucial for this role.
What you will do:
- Meet prospective purchasers, demonstrate the features and benefits of properties for sale and assist with optional extras as and when required.
- Negotiate deals & Extras with the purchaser.
- Accompany all potential purchasers to the show homes and onsite properties to demonstrate the home, the specification, brand and available extras.
- Ensure the sales area and any show properties are clean, tidy and well presented at all times.
- Process related paperwork on sales achieved including financial payments.
- Liaise with purchasers, Sales Manager, and legal departments to process sales through ensuring you are providing them with a 5-star customer journey.
- Maintain contact and build lasting relationships with customers.
- Ensure purchasers are kept up to date with progress on their plot and development.
- Assist clients with optional extras and process their choices.
- Deal with daily telephone/e-mail/web enquiries.
- Proficient in using the CRM system to utilise effectively to drum up appointments, leads, reservations, setting follow up tasks and detailed updates, including loading on reservations, plot progression and important notes.
- Circulate details of properties for sale to prospective clients.
- Detailed and regular plot progression by speaking with brokers and solicitors daily to gain updates.
- Help with & identify issues to move the plot forward to an exchange of contracts as soon as possible.
- Carry out weekly build sales meetings with your site manager and customer care manager to ensure all plots are on schedule for delivery on the window you have quoted.
- Discuss all purchasers already moved in that are in survey window to make sure they are happy, all issues dealt with and that they are being chased to return a YES survey for us.
- Be aware of market trends and remain updated on product knowledge & competitors.
- Carry out weekly marketing audits to ensure your price list and website is correct and advertising the correct incentives and describing the correct features and benefits.
- Carry out general administration tasks including keeping CRM system up to date and detailed updates, filing correctly all purchasers details, replying to all emails and ensuring a clear and detailed handover to anyone covering your holiday or days off.
- Complete a home demonstration of the home along with your site manager, to show the customer how everything works and how to keep the property within warranty.
- Prepare for legal completions with gift hampers and legal completion boxes. Ensure all keys are checked and present ready to hand over to customer alongside the site manager.
What you will have:
- Experience of new homes sales.
- Excellent communication, organisational, self-motivational skills.
- Strong Microsoft Office skills.
- Excellent rapport building and negotiating skills.
- Flexibility to work the shifts mentioned to suit the needs of the business.
- Full UK Driving License.
- You must be able to work weekends.
What we will offer you:
Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK's largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality.
Our benefits include:
- Excellent basic with an OTE up to £60k.
- Commission and bonuses.
- 33 days holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme - EAP.
- Health Hero digital doctor - 24 hr virtual help and appointments.
- Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (paid option to increase to x4).
- Cycle to Work Scheme.
- Employer matched pension scheme of up to 5%.
- Flexible benefits including shopping vouchers, airport parking and reduced gym membership.
New Homes Sales Consultant in Sussex employer: Dandara
Dandara is an exceptional employer, renowned for its commitment to quality and innovative design in the housing sector. With a strong focus on employee well-being, we offer competitive salaries, generous holiday allowances, and comprehensive benefits including private medical insurance and a matched pension scheme. Our supportive work culture fosters professional growth and development, making it an ideal place for those passionate about delivering outstanding customer service in the vibrant communities of Petersfield and Chichester.
StudySmarter Expert Advice🤫
We think this is how you could land New Homes Sales Consultant in Sussex
✨Tip Number 1
Get to know the company inside out! Research Dandara's projects, values, and community involvement. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell a home. Prepare a brief introduction about your experience and why you’re the perfect fit for the New Homes Sales Consultant role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process at Dandara.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds!
We think you need these skills to ace New Homes Sales Consultant in Sussex
Some tips for your application 🫡
Show Your Passion for Homes:When you're writing your application, let your love for beautiful homes shine through! Talk about what excites you about the property market and how you can contribute to creating dream homes for customers.
Highlight Your Customer Service Skills:Since this role is all about providing a 5-star customer journey, make sure to showcase your experience in customer service. Share specific examples of how you've gone above and beyond to help clients in the past.
Be Organised and Detail-Oriented:Dandara values organisation, so when you write your application, demonstrate your attention to detail. Mention any tools or systems you've used to keep track of sales, customer interactions, or project progress.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Dandara
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with Dandara’s homes and their unique features. Research recent projects and understand what sets them apart in the market. This will help you demonstrate your passion for the role and show that you can effectively communicate the benefits of the properties to potential buyers.
✨Show Off Your Customer Service Skills
As a New Homes Sales Consultant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can create a 5-star experience for clients and be ready to discuss how you would handle various customer scenarios during the interview.
✨Be Ready to Discuss Market Trends
Stay updated on current market trends and competitors in the housing industry. Be prepared to discuss how these trends could impact sales strategies at Dandara. Showing that you’re knowledgeable about the market will demonstrate your commitment to the role and your ability to adapt to changing conditions.
✨Practice Your Negotiation Techniques
Negotiation is a crucial part of this role. Brush up on your negotiation skills and prepare to discuss your approach to closing deals. You might even want to role-play some scenarios with a friend to build your confidence. Being able to articulate your negotiation strategy will impress the interviewers and show that you’re ready to drive sales.
